12/28/16 23:19 PM  

Enabling HD Voice on the RingCentral Online account

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SummaryHow do I enable HD Voice on the RingCentral Online account?
Details
High-Definition Voice or HD Voice allows you to establish calls between supported RingCentral desk phones and desktop apps with high-quality voice audio.  Follow these steps to activate HD Voice on your online account.

Step 1:

Step 2:

Under Phone System, click Phones & Devices.

Admin Portal - Phone System - Cilck Phones & Devices.

Step 3:

Under User Phones, select the phone you would like to modify.

Admin Portal - Phone System - Phones & Devices - Select Phone

Step 4:

Under Bandwidth Usage, you will see Data Usage.

Set Data Usage to High, then check Use if possible under HD Voice.

Admin Portal - Phone System - Phones & Devices - Phone - Bandwidth Settings - Set Data Usage to High, then check Use if possible under HD Voice.

Step 5:

Click Save, located at the bottom right of the screen.

Admin Portal - Phone System - Phones & Devices - Phone - Bandwidth Settings - HD Voice - Click Save.



See Also:

HD Voice Overview
 
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