08/21/18 22:54 PM  

RingCentral Phone - Enable Click to Dial

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SummaryThe "Click to Dial" feature allows users to automatically launch RingCentral Phone to make calls or send faxes by clicking on a telephone or fax number on websites that support "call:to", "Tel:" and "fax:" protocols. Once enabled, you can just hover your mouse over the phone number then click it. The number will be dialed automatically on your RingCentral Phone. 
Details
 

NOTE: You need to make sure that the RingCentral Phone is logged in for the automatic launching to work. 
 

RingCentral Phone - Enable Click to Dial 

1. Launch and log in to RingCentral Phone.

2. Click the Settings or Gear button.

3. On the General section, Click Apply on the Set as a default faxing and calling application

NOTE: You may be asked to change your default app manually in your computer to enable the feature successfully.

rc desktop general default call fax app enable

When enabled, it will now show Currently set as default faxing and calling application.

rc desktop general default callfax app enabled
 

Expected Behavior

When Click to Dial is enabled, you can just hover your mouse and click the number on a website that supports call:to, Tel: and fax: protocols. The number will be dialed automatically on your RingCentral Phone.

NOTE: On the initial usage, you may be asked to confirm RingCentral Phone to call the number that you clicked. You can also click the check box to remember your choice to launch RingCentral Phone when calling or sending a fax.
 

See Also:

RingCentral Phone Overview

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