06/05/17 20:22 PM  

RingCentral Office Integrations Overview

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SummaryRingCentral Office Integration with Business applications, Sales and Support Applications, Cloud and Storage Services, and other integrations, such as Google, Outlook, Office 365, SalesForce, Oracle, Zendesk, Desk, Zendesk, ServiceNow, Box, Dropbox, and Active Directory.
Details

RingCentral Office integrates with business applications, sales and support applications, and cloud storage service.

View the complete list of RingCentral Office Integrations to learn more. Check the list of available resources for these applications below:

Business Applications

RingCentral for Google
Microsoft Outlook Integration
RingCentral for Microsoft Office 365 
RingCentral for Skype for Business

Sales and Support Applications

RingCentral for Salesforce 
RingCentral for Oracle Sales Cloud 
RingCentral for Zendesk
RingCentral for Desk 
RingCentral for ServiceNow

Cloud and Storage Services

Box Integration
Dropbox Integration 

Other Integration

Active Directory 
 

Business Applications

RingCentral for Google

The RingCentral for Google app integrates your RingCentral services with your Google account. Once installed, you will be able to easily search calls, voicemails, faxes, and SMS to your Google and RingCentral Contacts. You can also schedule RingCentral Meetings and Conference calls directly from the Google Calendar.

Learn more: 

RingCentral for Google Overview

RingCentral for Microsoft Outlook

RingCentral for Microsoft Outlook integrates contacts and capabilities from RingCentral and Outlook. The app lets you search your RingCentral and Outlook Contacts, easily access the dial pad, make and receive calls, or place a call from within an email message or contact list, send and receive text messages, and schedule a RingCentral Meeting or audio conference within Outlook.

Learn more: 

RingCentral for Outlook

RingCentral for Microsoft Office 365

RingCentral for Microsoft Office 365 integrates contacts and capabilities from RingCentral and Office 365. It combines your RingCentral and Office 365 Contacts, making it convenient to make and receive calls, send texts, start audio conferences, and hold and schedule RingCentral Meetings right within the app.

Learn more: 

Office 365 Integration 

RingCentral for Skype for Business 

RingCentral for Skype for Business lets you easily collaborate with your Skype and RingCentral contacts. Once the app is installed, you can log in and make calls, send texts, start audio conferences, or hold online meetings right within the app.

Learn more: 

RingCentral app for Skype for Business Overview 
RingCentral for Skype for Business: Inbound and Outbound Calling 
RingCentral for Skype for Business: Sending and Receiving Messages 
RingCentral for Skype for Business: Meetings app 
RingCentral for Skype for Business: How to start a Conference Call 

Sales and Support Applications

RingCentral for Salesforce

RingCentral for Salesforce provides seamless integration between Salesforce.com and your RingCentral services to enable improved customer retention, agent productivity, and advanced business processes.

Learn more: 

RingCentral App for Salesforce Frequently Asked Questions 
Setting up the RingCentral for Salesforce App
Using the RingCentral for Salesforce App
Using the RingCentral Salesforce1 Mobile app
RingCentral for Salesforce Admin Guide 
RingCentral for Salesforce User Guide 
RingCentral Guides and Videos 

RingCentral for Oracle Sales Cloud

RingCentral for Oracle Sales Cloud provides seamless integration between Oracle Sales Cloud and your RingCentral phone system. The app runs in your Oracle Sales Cloud account and uses the integrated RingCentral Cloud service for dialing and call handling. You can call your customers from within Oracle Sales Cloud by simply clicking on the phone number listed in your contacts. For incoming calls, the app automatically displays the matching contact names and the past activities.

Learn more: 

Oracle Sales Cloud CRM Integration Overview 
Setting up Oracle Sales Cloud Integration
Using RingCentral for Oracle Sales

RingCentral for Zendesk 

Enhance your customer service experience, improve workflow, and increase productivity with seamless integration between the RingCentral cloud phone system and Zendesk. With RingCentral for Zendesk, you make or receive calls through the RingCentral phone system, directly from your account within Zendesk without the need for software.

Learn more: 

Zendesk Cloud App Overview 
RingCentral for Zendesk Cloud App Frequently Asked Questions

RingCentral for Desk

RingCentral for Desk combines the power of your RingCentral phone system and Desk.com. It lets you make and answer phone calls straight from your browser anytime and anywhere, without the need to install a software. It automatically creates new cases as soon as the incoming call is answered, and allows the agents to take notes directly in the customer record while on the call.

Learn more: 

RingCentral for ServiceNow

Optimize your service management experience with the quality RingCentral cloud phone system.

Learn more: 

RingCentral for ServiceNow Overview

Cloud and Storage Services

Box

Send faxes from your Box account using your RingCentral service.

Learn more: 

Creating a Box account online 
RingCentral Mobile app: Authorizing Cloud-Based Storage (Dropbox and Box)
Sending a Fax through Box.com
Adding RingCentral Faxout in Your Box Account 
Removing RingCentral FaxOut Application from Your Box Account 

Dropbox

Conveniently store RingCentral records in your Dropbox account.

Learn more: 

RingCentral for Dropbox 
RingCentral Mobile app: Authorizing Cloud-Based Storage (Dropbox and Box)

Other Integration

Active Directory

Learn more: 

Active Directory Integration

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