10/28/15 00:07 AM  

Unable to receive Push notifications from Glip

« Go Back

Article

 
SummaryHow do I receive Push notifications from Glip?
Details
Push notifications for Glip are only sent at each 60-second break in a conversation. 

When you’re offline (i.e., sign out of Glip or close Glip) or inactive for 30 minutes or more, you will receive a notification at each 60-second break in a conversation. This is to avoid receiving multiple notifications for every single message in an active conversation. 
 
It's also possible that you forgot to allow notifications for Glip on your device, follow the steps below to resolve the issue

iOS 

There are only two options. One is to delete the app, wait a full 24 hours, and then reinstall. Or you may:

1. Delete Glip from your device. 
2. Switch the device off completely and Switch it back on. 
3. Go to Settings > General > Date & Time and set the date ahead a day or more. 
4. Switch the device off completely again and turn it back on. 
5. Reinstall the app.

Android 

Go to Settings > Device > Sounds and notifications > App notifications and make sure that “Block notifications” is set to OFF.
Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information