07/14/17 17:44 PM  

Adding RingCentral Rooms with Microsoft Exchange 2013

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SummaryHow do I add RingCentral Rooms with Microsoft Exchange 2013?
Details
You can use RingCentral Rooms with Microsoft Exchange 2013.  If you chose to do this, you can do the following:
 
• Meeting List - Tap this to start a scheduled meeting.
• Meet Now - This option will allow you to start an ad-hoc meeting.
• Join - This option will allow you to manually enter the Meeting ID and join a meeting.
• Presentation - This option will allow you to share content on TV(s) with meeting attendees in the conference room.
 
IMPORTANT: Before configuring RingCentral Rooms with Microsoft Exchange 2013, you need to log in to Microsoft account as an Administrator or contact your Email Administrator to do the following core steps: 
 

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Step 6:


Once done, you can go ahead and configure RingCentral Rooms in your RingCentral Online Account.
 
NOTE: You must have previously set up the audio and video hardware in your conference room before setting up the software on the Windows computer, Mac or Mac Mini, and on the iPad. For instructions, see Setting Up the Hardware for RingCentral Rooms in your Conference Room.


Create a RingCentral Rooms Service Account with Microsoft

Step 1:

Log in to Microsoft Exchange Admin Center and create a RingCentral Rooms service account.

Step 2:

Click recipients > mailboxes and then, click +.

Step 3:

Select User mailbox.

Step 4:

Enter your preferred email address.

NOTE:  This will be used by all of your RingCentral Rooms.


Create or Obtain Room and Room Resource Email 

Step 1:

Log in to your Microsoft Exchange Admin Center as an Administrator.

Step 2:

Click resources > recipients.

Step 3:

Click + if you need to add a room and take note of the Display Names of the rooms and their corresponding email addresses.


Delegate Rooms to RingCentral Rooms Service Account


Step 1:

Log in to your Microsoft Exchange Admin Center as an Administrator.

Step 2:

Click resources > recipients.

Step 3:

Double-click the first room.

Step 4:

Click mailbox delegation.

Step 5:

Scroll down to Full Access and click +.

Step 6:

Select the dedicated email and click add->.


Enabling Basic Authentication or NTLM Authentication

RingCentral Rooms supports Basic and NTLM authentications.  Click on the options below, whichever applies to your account.

Basic Authentication
NTLM Authentication


Basic Authentication

Step 1:

On the EWS page,click on authentication.

Step 2:

Check the Basic authentication check box and then, click Save.


NTLM Authentication

Step 1:

Open the Exchange Management Shell on the Exchange 2013 server.

Step 2:

Run the command below on your Client  Access server below to enable Kerberos authentication for Outlook Anywhere clients.
 
Get-OutlookAnywhere -server CAS-1 | Set-OutlookAnywhere -InternalClientAuthenticationMethod  Negotiate

Step 3:

Run the command from your Exchange 2013 Client Acces server below to enable Kerberos authentication for MAPI over HTTP clients.
 
Get-MapiVirtualDirectory -Server CAS-1 | Set-MapiVirtualDirectory -IISAuthenticationMethods Ntlm, Negotiate


Find EWS URL


Step 1:

On the Exchange admin center page, click servers on the left panel.

Step 2:

Click the virtual directories tab and then, double-click EWS > General.

Step 3:

Locate and take note of the EWS URL.


Disable Removal of Subject from Room Events 

Step 1:

Start Windows PowerShell with the Run as administrator option.

Step 2:

For the Exchange admin username and password, enter the command below.
$UserCredential = Get-Credential

Step 3:

Prepare session. Run the command below. Get the EWS URL that you took note.
 
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri http://server-porter.portertest.com/powershell -Authentication Kerberos -Credential $UserCredential

Step 4:

Connect session. Run the command below.
 
Import-PSSession $Session

NOTE:  When this error appears, Import-PSSession : Files cannot be loaded because running scripts is disabled on this system. Provide a valid certificate with which to sign the files., use the command below.  This command will fail if you did not run PowerShell as administrator.
 
Set-ExecutionPolicy Unrestricted

Step 5:

Change settings for your room. Run the command below.
 
Set-CalendarProcessing "room_name" -AddOrganizerToSubject $false -OrganizerInfo $true -DeleteAttachments $true -DeleteComments $false -DeleteSubject $false

NOTE:  When the following error appears:
 
• The operation couldn't be performed because object "room name" couldn't be found on 'Server-Porter.portertest.com'. - This means the scope of the role group that grants you permission to run the cmdlet does not include the user/room.  
• Set-CalendarProcessing command not found. - Make sure the user you are logged in via PowerShell have have permissions in Organization Management and Recipient Management.

QUICK TIP:  To check the room settings before and after changing it, use the command below:
Get-CalendarProcessing -Identity "room_name" | Format-List identity,deletesubject,addorganizertosubject

When the responses for the DeleteSubject and AddOrganizerToSubject settings are both False, setup is successfully configured.
 
Identity: .portertest.com/Users/'room name”
DeleteSubject:  False
AddOrganizerToSubject:  False

Step 6:

Disconnect session and then, close PowerShell. Run the command below:
 
Remove-PSSession $Session

Once done, you can go ahead and configure RingCentral Rooms in your RingCentral Online Account.


Configure RingCentral Rooms in your RingCentral Online Account


Step 1:

Step 2:

Click Tools > Meetings > RingCentral Rooms.

tools-meetings-rc-rooms

Step 3:

Click Add RingCentral Rooms With, and then select Exchange/Office 365.

add-ringcentral-rooms-with-exchange

Step 4:

When the pop-up window appears, fill in the necessary fields under Calendar Integration:

add-ringcentral-rooms-with-exchange-calendar

 Room Resource Delegate Account - Enter the delegate email address that you created in your Microsoft Exchange 2013 account.
 Room Resource Delegate Password - Enter the password for the delegate email account.
• EWS URL - Enter the EWS URL that you took note. See Find EWS URL.
 Domain - Enter your company's domain name ONLY (i.e. Ringcentral).
 
NOTE: This should ONLY apply to your account if your users log in to OWA with DOMAIN\Username or similar credentials.
 
• Room Name - Enter the name of the conference room where this RingCentral Room will reside.

QUICK TIP:  If you have multiple office locations, it is recommended to create a naming convention that makes it easier to find and select the conference room when configuring the RingCentral Rooms Mac and iPad clients.  A typical naming convention consists of [Office Location] - [Conference Room Name]. For example: "SF - Ocean Beach", "DEN - Breckenridge".

• Room Resource Account in Exchange/Office 365 - Enter the room resource email address.
• App Lock Code - Enter a four (4) or six (6) digit pin code to lock the Settings on your RingCentral Rooms for the iPad controller and then, click Add.

Step 4:

Once done, click Add.

QUICK TIP:  If you want to add another room, just repeat the steps above.

You have now configured RingCentral Rooms with Microsoft Exchange 2013. After this configuration, you can go ahead and set up RingCentral Rooms



See Also:​

Getting Started with RingCentral Rooms

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