09/06/18 19:17 PM  

RingCentral Rooms - Calendar Integration | Add Microsoft Exchange 2010

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SummaryYou can use RingCentral Rooms with Microsoft Exchange 2010.  If you chose to do this, you can do the following:

• Meeting List - Tap this to start a scheduled meeting.
• Meet Now - This option will allow you to start an ad-hoc meeting.
• Join - This option will allow you to manually enter the Meeting ID and join a meeting.
• Presentation - This option will allow you to share content on TV(s) with meeting attendees in the conference room.

Follow the steps below to learn how to add RingCentral Rooms with Microsoft Exchange 2010.
Details

 

The steps below will guide you on how to add Microsoft Exchange 2010 Calendar service with your RingCentral Rooms. Make sure you have already set up your Rooms system before following the steps below. See RingCentral Rooms | Getting Started to learn more.

 

RingCentral Rooms | Add Microsoft Exchange 2010

i. Create a dedicated User for RingCentral Rooms to access Exchange 2010
ii. Create or Obtain Room and Room Resource Email 
iii. Delegate Rooms to RingCentral Rooms Service Account
iv. Enabling Basic Authentication or NTLM Authentication
v. Find EWS URL
vi. Disable Removal of Subject from Room Events 

Once done, you can go ahead and add RingCentral Rooms in your RingCentral Online Account.

 

Create a dedicated User for RingCentral Rooms to access Exchange 2010

1. Launch Exchange Management Console (EMC).

2. Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

3. Right-click Mailbox and then, click New Mailbox....

4. Select User Mailbox and then, click Next in the New Mailbox dialog.

5. Click Add New User > Next.

6. Enter your preferred email address. This will be used by all of your RingCentral Rooms.

NOTE: Take note of the User logon name (User Principal Name) and Password.
 

Create or Obtain Room and Room Resource Email 

1. Launch Exchange Management Console (EMC).

2. Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

NOTE: Take note of the Room Name and the Primary SMTP Address.

 

Delegate Rooms to RingCentral Rooms Service Account

1. Launch Exchange Management Console (EMC).

2. Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

3. Right-click the first room and select Properties.

4. Click Resource Policy tab and then, click Add... under Specify delegates of this mailbox.

5. In the Select Recipient dialog box, select the RingCentral work email that you created and then, click OK.

6. 
Switch to the Resource General tab.

7. Check Enable the Resource Booking Attendant

8. Click OK to save changes.

 

Enabling Basic Authentication or NTLM Authentication

RingCentral Rooms supports Basic and NTLM authentications.  Click on the options below, whichever applies to your account.

Basic Authentication
NTLM Authentication

Basic Authentication

1. Launch Server Manager on Windows Server.

2. Under Roles, click Internet Information Services (IIS) Manager.

3. Click Sites > Web Server (IIS) > EWS.

4. Select Default Web Site and then double-click Authentication under IIS.

5. In the Features View, right-click Basic Authentication and then, click Enable.

NTLM Authentication

1. Open the Exchange Management Console and click Client Access under Server Configuration.

2. Click Enable Outlook Anywhere in the Actions window.

3. Enter the preferred name in the External host name field.

4. Click on the
NTLM authentication radio button and click OK.
 

Find EWS URL

1. Press Ctrl, and then right-click on the Outlook icon on the bottom right corner of your desktop screen.

2. Click Test E-mail AutoConfiguration....

3. Enter your Outlook email and password.

4. Select the Use AutoDiscover check box, and then click Test.


NOTE:  You can uncheck the other check boxes.

5. Take note of the Availability Service URL.

NOTE:  This is the EWS URL.
 

Disable Removal of Subject from Room Events

1. Launch Exchange Management Console (EMC).

2. Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

3. Right-click the first room and select Properties.

4. Click the Resource information tab and uncheck the following options:

• Delete comments
• Delete the subject
• Add the organizer's name to the subject

5. Click Apply then OK.
 

Adding Microsoft Exchange 2010 to RingCentral Rooms in your RingCentral Online Account

IMPORTANT: You need to be an Administrator or a User with Meetings access.

1. Log In to your RingCentral Account.

2. Click Tools > Meetings.

3. Click RingCentral Rooms.

4. Click Calendar Integration.

5. Click Add a Calendar Service.

meetings settings - ringcentral rooms - add a calendar service

6. Select Exchange.

meetings settings - ringcentral rooms - add calendar - select xchange

7. Enter the associated Exchange account email address and password.

8. Select Exchange version.

9. Enter the EWS(Exchange Web Service) URL found in EMC/ECP. Be sure to include the https:// portion of the URL.

10. Click Authorize.

meetings settings - ringcentral rooms - add calendar - select xchange - auth

Once the integration is finished, you can go ahead and set up Rooms. More information is available on RingCentral Rooms | Setting up
 

 

 
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