07/14/17 17:44 PM  

Adding RingCentral Rooms with Microsoft Exchange 2010

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SummaryHow do I add RingCentral Rooms with Microsoft Exchange 2010?
Details
You can use RingCentral Rooms with Microsoft Exchange 2010.  If you chose to do this, you can do the following:
 
• Meeting List - Tap this to start a scheduled meeting.
• Meet Now - This option will allow you to start an ad-hoc meeting.
• Join - This option will allow you to manually enter the Meeting ID and join a meeting.
• Presentation - This option will allow you to share content on TV(s) with meeting attendees in the conference room.
 
IMPORTANT: Before configuring RingCentral Rooms with Microsoft Exchange 2010, you need to log in your Microsoft account as an Administrator or contact your Email Administrator to do the following core steps: 


Step 1:

Step 2:

Step 3: 

Step 4:

Step 5:

Step 6:


Once done, you can go ahead and configure RingCentral Rooms in your RingCentral Online Account.
 
NOTE: You must have previously set up the audio and video hardware in your conference room before setting up the software on the Windows computer, Mac or Mac Mini, and on the iPad. For instructions, see Setting Up the Hardware for RingCentral Rooms in your Conference Room.

 

Create a RingCentral Rooms Service Account with Microsoft

Step 1:

Launch Exchange Management Console (EMC).

Step 2:

Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

Step 3:

Right-click Mailbox and then, click New Mailbox....

Step 4:

Select User Mailbox and then, click Next in the New Mailbox dialog.

Step 5:

Click Add New User > Next.

Step 6:

Enter your preferred email address.

NOTE:  This will be used by all of your RingCentral Rooms.

Create or Obtain Room and Room Resource Email 

Step 1:

Launch Exchange Management Console (EMC).

Step 2:

Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

Step 3:

Take note of the Room Name and the Primary SMTP Address.

Delegate Rooms to RingCentral Rooms Service Account

Step 1:

Launch Exchange Management Console (EMC).

Step 2:

Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

Step 3:

Right-click the first room and select Properties.

Step 4:

Click Resource Policy tab and then, click Add... under Specify delegates of this mailbox.

Step 5:

In the Select Recipient dialog box, select the RingCentral work email that you created and then, click OK.

Step 6:

Click OK to save changes.

Enabling Basic Authentication or NTLM Authentication

RingCentral Rooms supports Basic and NTLM authentications.  Click on the options below, whichever applies to your account.

Basic Authentication
NTLM Authentication


Basic Authentication

Step 1:

Launch Server Manager on Windows Server.

Step 2:

Under Roles, click Internet Information Services (IIS) Manager.

Step 3:

Click Sites > Web Server (IIS) > EWS.

Step 4:

Select Default Web Site and then double-click Authentication under IIS.

Step 5:

In the Features View, right-click Basic Authentication and then, click Enable.

NTLM Authentication

Step 1:

Open the Exchange Management Console and click Client Access under Server Configuration.

Step 2: 

Click Enable Outlook Anywhere in the Actions window.

Step 3:

Enter the preferred name in the External host name field.

Step 4:

Click on the NTLM authentication radio button and click OK.

Find EWS URL

Step 1:

Press Ctrl and then, right-click on the Outlook icon on the bottom right corner of your desktop screen.

Step 2:

Click Test E-mail AutoConfiguration....

Step 3:

Enter your Outlook email and password.

Step 4:

Select the Use AutoDiscover check box, and then click Test.

NOTE:  You can uncheck the other check boxes.

Step 5:

Take note of the Availability Service URL.

NOTE:  This is the EWS URL.

Disable Removal of Subject from Room Events

Step 1:

Launch Exchange Management Console (EMC).

Step 2:

Click Microsoft Exchange  > Microsoft Exchange On-Premises "your server's domain” > Recipients Configuration > Mailbox.

Step 3:

Right-click the first room and select Properties.

Step 4:

Click the Resource information tab and uncheck the following options:
 
• Delete comments
• Delete the subject
• Add the organizer's name to the subject

Step 5:

Click Apply then OK.

Once done, you can go ahead and configure RingCentral Rooms in your RingCentral Online Account.

Configure RingCentral Rooms in your RingCentral Online Account

Step 1:

Step 2:

Click Tools > Meetings > RingCentral Rooms tab.

tools-meetings-rc-rooms

Step 3: 

Click Add RingCentral Rooms With, and then select Exchange/ Office 365.

add-ringcentral-rooms-with-exchange

Step 4:

When the pop-up window appears, fill in the necessary fields under Calendar Integration:

add-ringcentral-rooms-with-exchange-calendar

 Room Resource Delegate Account - Enter the delegate email address that you created in your Microsoft Exchange 2010 account.
 Room Resource Delegate Password - Enter the password for the delegate email account.
• EWS URL - Enter the Availability Service URL or the EWS URL that you took note. See Find EWS URL.
• Domain - Enter your company's domain name ONLY (i.e. Ringcentral).
 
NOTE: This should ONLY apply to your account if your users log in to OWA with DOMAIN\Username or similar credentials.
 
• Room Name - Enter the name of the conference room where this RingCentral Room will reside.

QUICK TIP:  If you have multiple office locations, it is recommended to create a naming convention that makes it easier to find and select the conference room when configuring the RingCentral Rooms Mac and iPad clients.  A typical naming convention consists of [Office Location] - [Conference Room Name]. For example: "SF - Ocean Beach", "DEN - Breckenridge".

• Room Resource Account in Exchange/Office 365 - Enter the room resource email address.
• App Lock Code - Enter a four (4) or six (6) digit pin code to lock the Settings on your RingCentral Rooms for the iPad controller and then, click Add.

Step 5:

Once done, click Add.

QUICK TIP:  If you want to add another room, just repeat the steps above.

You have now configured RingCentral Rooms with Microsoft Exchange 2010. After this configuration, you can go ahead and set up RingCentral Rooms



See Also:​

Getting Started with RingCentral Rooms

 
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