07/18/17 01:40 AM  

Managing RingCentral Rooms using the RingCentral Online account

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SummaryHow do I manage RingCentral Rooms using my RingCentral Online account?
Details
RingCentral Rooms is the “Every Room” video conferencing solution. It is a next-generation cloud-based video conference room solution without the expensive proprietary hardware needed with traditional video conference room systems. It is easy to configure with off-the-shelf equipment and delivers HD video, audio, and web conferencing capabilities. 
 
IMPORTANT: The following needs to be done before Administrators can manage RingCentral Rooms:
 
This article discusses how Administrators can manage RingCentral Rooms through the RingCentral Online account. Click on links below to learn more:
 
Rooms:
General Settings:
Display Settings:

Accessing RingCentral Rooms via the Online account

After a Rooms License has been purchased and the necessary equipment has been set up, Administrators can access RingCentral Rooms on the RingCentral Online Account.

Step 1:

Step 2:

Hover on Tools, then click Meetings.
 
Admin Portal > Tools > Meetings

Step 3:

Click RingCentral Rooms.
 
Click RingCentral Rooms.
 
The RingCentral Rooms menus will be displayed. Administrators can manage Rooms using 3 available menus:
 
Rooms - lets you add, edit, and delete RingCentral Rooms.
Notifications - allows you to configure email notification settings depending on various hardware setup.
Display Settings - helps you select display settings for optimum participant experience.

RingCentral Rooms Menus

Adding RingCentral Rooms

On the RingCentral Rooms page, click Add RingCentral Rooms With to add a room integrated with Google Service Account, Exchange/Office 365 or with no calendar integration.

Click Add RingCentral Rooms With.

More information about configuring RingCentral Rooms with different integrations is available on the following pages:
 

Editing RingCentral Rooms

Click Edit across a room to change its settings.

Click Edit across a room to change its settings.

You can change the Calendar Integration and/or the IP Phone settings. Click Save to keep the changes.

IMPORTANT: You are required to enter information on fields with *

NOTE:
Check Setting Up an IP Phone for RingCentral Rooms for instructions in configuring your IP Phone with Rooms.
 
Calendar Integration settings
Edit Calendar Integration settings.
IP Phone settingsEditing IP Phone settings.

Deleting RingCentral Rooms

Click Delete across a room that needs to be deleted.

Click Delete across a room that needs to be deleted.
 
Click Delete once again to delete a RingCentral Room.

Click Delete.
 

Setting up Event Notifications

Administrators can set notifications that are immediately sent to their email when RingCentral Rooms encounter certain issues or conditions.

IMPORTANT: Click Save to keep the settings once everything has been set up.

Setting up Notifications

Click on links below to learn how you can set up your Rooms notifications:

Setting Email Notifications
Enabling Advanced Settings
Adding Support Contact Information
Uploading a Background Image for Rooms
 

Setting Email Notifications

Check the event or events when you prefer to be notified.

Under Email recipients, enter the email address/es where the notification will be sent.

NOTE: Use a semicolon (;) to separate multiple email addresses.

More information about the event notifications is discussed in Setting up Email Alerts for RingCentral Rooms Event Notifications.
 
Check the event or events when you prefer to be notified. Enter the email address or addresses where the notification will be sent under Email recipients.

Enabling Advanced Settings

Right below the Email Notifications section, you can check Advanced settings that can be enabled on the account:
 
Check Advanced settings that can be enabled on the account.
Upcoming meeting alertEnable/ disable upcoming meeting alert.
Start AirPlay service manuallyEnable/ disable Starting AirPlay service manually.
Weekly system restartEnabling this option will restart your computer weekly. 
Display meeting list on TVSelect this option to display all upcoming meeting on your TV, monitor or projector display.

NOTE: Meetings must be scheduled within a 24 hour period, and should be scheduled using Google or Microsoft Exchange calendar integration.
Automatic direct sharing using ultrasonic proximity signalThis feature will be available soon.
Display end-of-meeting experience feedback surveyEnabling this option will prompt an attendee with a Thumbs up or Thumbs down selection when a meeting ends. 

Adding Support Contact Information

If there are technical issues during a meeting, Participants will need to contact Support for assistance. Enter the email address and phone number that participants can contact.
 
Support Contact of your IT team

Uploading a Background Image for Rooms

Click Upload to set a background image for Rooms.
 
Click Upload to set a background image for Rooms.

Changing Display Settings

Click Display Settings to change the Rooms display for the video and content. You can customize the default screen on 1, 2, or 3 displays.

Display Settings

TIP: Click Restore to Original Settings to revert to the default Display Settings.

Click Restore to Original Settings to revert to the default Display Settings.

Customizing Rooms Display for Video and Content

The Display Settings menu lets you customize your display for video or content as default. 

Follow Step 1 if you only have 1 screen. Follow all the steps below if you have 2 or 3 displays.

Step 1:

On your iPad, tap Settings > Arrange Display > Assign 1, 2 or 3 to each display based on the order of preference. 

Step 2:

On your RingCentral Online account, go to Display Settings (Admin Portal > Tools > Meetings > RingCentral Rooms > Display Settings).

Step 3:

Click the display to configure, then select your preferred default display option.

NOTE: You need to have at least 1 display set to Shared Content. To change the view of this display, you need to change another display to Shared Content first.

Click the display to configure, then select your preferred default display option.

Step 4:

Click Save Changes.

Click Save Changes.



See Also

Setting up Email Alerts for RingCentral Rooms Event Notifications   
RingCentral Rooms: Provisioning IP Phones 

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