07/13/16 20:04 PM  

RingCentral for Skype for Business: How to start a Conference Call

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SummaryHow do I make a Conference call on the RingCentral for Skype for Business?
RingCentral app for Skype for Business allows you to make and receive RingCentral calls, send and receive SMS texts, initiate RingCentral online meetings and audio conferences. Follow the steps below to learn more about making a Conference call on the RingCentral app for Skype for Business.

You can access this feature either from the Conference tab directly or from the Conference with RingCentral option from the Skype for Business contact menu.

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If you go directly to the Conference tab in the RingCentral for Skype for Business app, you will be allowed to enter multiple valid phone numbers to send the conference invite with SMS.

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If you right-click on a Skype for Business contact and select Conference with RingCentral, the contact’s Skype for Business ID and phone numbers saved in both RingCentral and Skype for Business will be populated in the drop-down below the To field in the RingCentral for Skype for Business app.

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• If the selected is a Skype for Business ID, then the Skype for Business message window will be invoked, with the conference invite info displayed; and the mini app Call page will be displayed with the conference dial-in number dialed.

• If the selected is a phone number, then the conference invite will be sent via SMS and the mini app will dial the conference dial-in number.

The invite will read:

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NOTE: If you have no access to RingCentral Conference Service, the app will prompt you about not having access to this feature.

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