05/24/18 18:02 PM  

Latest Firmware Version for your RingCentral Desk Phones

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SummaryYour desk phones must always have the latest firmware to work properly with RingCentral. The latest firmware versions are listed below with steps on how to check your phones firmware version.
Details
 

Latest Firmware Version for RingCentral Phones 

 
Phone Model
Firmware Version
Release Date
Polycom SPIP Series
4.0.9.1191
August 8, 2016
Polycom VVX Series
5.6.0
April 13, 2018
Polycom Trio (8800)
5.4.5.9111 /
5.4.5.9188
March 31, 2017
April 6, 2018
Cisco SPA
7.6.1 (ES_RC01)
January 15, 2016
Yealink W52P / W56P
Base: 25.80.25.1
Handset: 26.73.0.24
May 5, 2017
Yealink T42S / T46S
66.81.25.9
April 13, 2018

 

Polycom phones

 

Check Firmware: Press Menu > Status > Platform > Application > Main, and then look for Version.
Provisioning info: Settings > Provisioning server
Assisted Provisioning: Assisted Provisioning for Polycom SIP Phones
Manual Provisioning: Manual Provisioning for Polycom phones

 

Cisco SPA508G


Check Firmware: Press Menu > Product Information, and then look for Software Version.
 

Cisco SPA525G/G2


Check Firmware: Press Menu > Status > Product Information, and then look for Software Version.
Assisted ProvisioningAssisted Provisioning for Cisco/Linksys IP Phones 
Manual Provisioning: Manual Provisioning for Cisco Phones

 

Yealink W52P / W56P



Check Firmware:
Base Firmware: Press OK > Status > Base, and then look for Base Firmware.
Handset Firmware: Press OK > Status > Base, and then look for Handset Firmware.

Yealink T42S / T46S



Check Firmware: (More) > Menu > Status, Firmware
Provisioning: Assisted Provisioning for Yealink Phones
 
For other inquiries and additional support, Contact RingCentral Support
 
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