06/27/18 14:51 PM  

Deskphones - Latest Firmware Versions | RingCentral

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SummaryYour desk phones must always have the latest firmware to work properly with RingCentral. The latest firmware versions are listed below with steps on how to check your phones firmware version.

Latest Firmware Version for RingCentral Phones 

Phone Model
Firmware Version
Release Date
Polycom SPIP Series
August 8, 2016
Polycom VVX Series
April 13, 2018
Polycom Trio (8800) /
March 31, 2017
April 6, 2018
Cisco SPA
7.6.1 (ES_RC01)
January 15, 2016
Yealink W52P / W56P
May 5, 2017
Yealink T42S / T46S
April 13, 2018


Polycom phones


Check Firmware: Press Menu > Status > Platform > Application > Main, and then look for Version.
Provisioning info: Settings > Provisioning server
Assisted Provisioning: Assisted Provisioning for Polycom SIP Phones
Manual Provisioning: Manual Provisioning for Polycom phones


Cisco SPA508G

Check Firmware: Press Menu > Product Information, and then look for Software Version.

Cisco SPA525G/G2

Check Firmware: Press Menu > Status > Product Information, and then look for Software Version.
Assisted ProvisioningAssisted Provisioning for Cisco/Linksys IP Phones 
Manual Provisioning: Manual Provisioning for Cisco Phones


Yealink W52P / W56P

Check Firmware:
Base Firmware: Press OK > Status > Base, and then look for Base Firmware.
Handset Firmware: Press OK > Status > Base, and then look for Handset Firmware.

Yealink T42S / T46S

Check Firmware: (More) > Menu > Status, Firmware
Provisioning: Assisted Provisioning for Yealink Phones
For other inquiries and additional support, Contact RingCentral Support
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