10/22/18 23:37 PM  

Call Park - Access Park Locations | RingCentral Phone for Mobile

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SummaryYou can access parked calls on an iOS or Android device using the RingCentral Phone for Mobile.
Details


Access Park Locations on the RingCentral Phone for Mobile

The RingCentral Phone for Mobile allows you to park a call or retrieve a parked call. This helps you save time from going back and forth your desk phone and the RingCentral Phone on your computer to either park or retrieve a parked call.


NOTE: The feature can be accessed on your iOS or Android device only when park Locations have been properly configured and set up. See the following articles for more information:

Call Park - Create a Park Location Group | RingCentral Online Account 
Call Park - Set Up Presence Appearance | RingCentral Online Account 


Go to Call Park - Park and Retrieve a Call from a Park Location | RingCentral Phone for Mobile to learn how you can park and/or retrieve a call from the RingCentral Phone for Mobile.


Access Park Locations on the RingCentral Phone for Mobile


1. Launch and log in to the RingCentral Phone for Mobile


2. Tap More (kebab icon).

Tap More.


3. Tap Park Locations to view the list of parked calls.

Tap Park Locations to view the list of parked calls.


The Parked Locations screen displays your parked calls. The Pickup button will be grayed out when there is no parked call on Park Location extension.

Park Locations screen



See Also

Call Park - Park and Retrieve a Call from a Park Location | RingCentral 
RingCentral Phone Mobile - Active Call Controls 

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