06/02/20 23:57 PM  

Retrieve a Parked Call Using RingCentral Phone for Mobile​​​​​​​

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SummaryThis article provides instructions on how to retrieve/pick up parked calls in park locations using the RingCentral Phone for mobile app.
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You can use the RingCentral Phone for mobile to access and retrieve a parked call

NOTE: The feature can be accessed on your iOS or Android device only when park Locations have been properly configured and set up. See the following articles for more information:

• RingCentral Park Location Feature Overview
• Call Park - Set Up Presence Appearance


After a call has been parked from any source point, follow the steps below to retrieve/pick up the call using the RingCentral Phone for mobile app.

1. Log in to RingCentral Phone for mobile
2. Tap More (kebab icon)

Tap More.

3. Tap Park Locations to view the list of parked calls

Tap Park Locations to view the list of parked calls.

4. Tap Pickup beside the park location where the call is parked. The Pickup button will be grayed out when there is no parked call on a specific park location.

Park Locations screen

 

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TitleRetrieve a Parked Call Using RingCentral Phone for Mobile​​​​​​​
URL Name9276
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