10/30/17 19:01 PM  

RingCentral Glip: HIPAA Compliant Conduit

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SummaryRingCentral Glip is now a HIPAA-compliant Conduit
Details

RingCentral Office already offers healthcare organizations a unified communications solution that allows HIPAA-regulated customers to use RingCentral from many devices without compromising HIPAA-compliance.

RingCentral is extending its HIPAA-conduit Office solution by now offering RingCentral Glip as a HIPAA-compliant conduit. Glip is a robust team messaging workspace that includes full voice, conferencing, file-sharing and task management. 

Glip will enable healthcare professionals to collaborate in real-time, optimizing communication with their patients and peers, reducing wait times, miscommunication, and administrative costs. This all leads to better patient outcomes.

Available to all RingCentral Office customers, healthcare organizations can now leverage RingCentral Glip to share confidential files, send private and group messages, update tasks, and manage calendars, while ensuring customers’ electronic protected health information (ePHI) data is protected in all forms -- whether stored, transferred, or processed.

RingCentral complies with 200+ safeguards mandated by HIPAA/HITECH, which ensures confidential patient health information is kept private and secure. Healthcare providers can use Glip anywhere, anytime using the desktop, browser, or mobile apps.

IMPORTANT: Please use your RingCentral Office login credentials to sign in. See Glip: Logging in using your RingCentral Credentials to learn how.


Desktop App and Mobile App

Glip via RingCentral Desktop App
Glip: Mobile 

NOTE: By default, Glip HIPAA will be activated for HIPAA RingCentral Office customers only. If you want to disable Glip HIPAA, but leave the rest of the RingCentral Office services enabled, please contact support.


Data Retention Policy


• All data will be deleted after 30 days.
• Invite emails and password reset emails are now enabled.
• Glip Today emails and notifications e-mail containing content (conversation posts, at-mention posts, etc) are disabled.

 

Resources


Activating HIPAA Conduit Settings 
HIPAA Privacy Rule and Overview 
Message Storage and Account Data Retention 
Managing your RingCentral Messages

 
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