10/16/17 23:12 PM  

RingCentral Webinar Chat Feature

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SummaryWhat is the RingCentral Webinar Chat Feature?
The Chat function in a RingCentral Webinar allows panelist to exchange texts among panelists or display a message to attendees. It also allows attendees to talk to other attendee and panelists, if enabled.
Follow the instructions below to learn how to use the RingCentral Webinar Chat feature as a Host or Attendee.

RingCentral Webinar Chat as a Host

Step 1:

Start your Webinar by logging in to your RingCentral Online Account  > Tools > Meetings > My Webinars.

Webinar Chat - My Webinar

NOTE:  If you are logged in as an Administrator, click on the drop-down arrow and select My Extension first before clicking on Tools > Meetings.

Step 2:

Select the name of the Webinar and click Start.

Webinar Chat - Start Webinar

Step 3:

Click Chat on the bottom of the RingCentral Webinar window.

Webinar Chat - chat

Step 4:

Select the recipient. You may select from the following chat options.

Everyone - Sends the message to all users
All Panelists - Sends the message to all panelists
Panelists - Sends the message to a specific panelist
Viewers - Sends the message to a specific Attendee and all panelists. This will appear after the attendee has sent a chat message

Webinar Chat - chat everyone

NOTE: To Disable the chat for Attendees, click on Chat and tick Allow viewer chat.

RingCentral Webinar Chat as an Attendee

Step 1:

Click on the Webinar invitation link.

Webinar Chat - invitation link

NOTE: Webinars may require you to register before joining. Enter in your Email address and Name,  and click Join Webinar. If you have attendees outside of the United States, see International Numbers list

webinar registration

Step 2:

Click Chat on the top left of the RingCentral Webinar window.

ringcentral webinar - chat

NOTE: Attendees can then input text and send a message to either All Panelists or Everyone.

A prompt will display when the Viewer Chat has been Disabled.
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