10/17/18 23:11 PM  

RingCentral Webinar - Customize Registration Page

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SummaryHow do I customize my Webinar's Registration Page using the RingCentral Online account?
Details
The Webinar Registration page helps the Host gather relevant attendee information. It enables the attendees and participants to share upcoming events on social media. 

The Webinar Registration page contains the following elements:

Webinar logo
Webinar banner
Topic
Webinar Date/Time
Occurrences (if applicable)
Pre-webinar questions

Webinar Registration page

The Webinar Registration settings can be modified by both Account administrators and Webinar owners. This can be done through the Manage Webinars page on the RingCentral Online account.
 
This article discusses how you can access the Manage Webinars page in order to customize the Webinar Registration form. Click on links below to learn more:

Accessing the Manage Webinars page 
Editing the Webinar settings 
Customizing the Webinar Registration settings 
Customizing the Webinar Banner and Logo 
Managing Polls
 
NOTE: Check Adjusting the Settings for all RingCentral Webinars in the Account to learn how you can modify the Webinar banner and logo.

Accessing the Manage Webinars page

Step 1:

Step 2:

Click a scheduled Webinar to open its settings.
 
Click a scheduled Webinar to open its settings.
 
The Manage Webinars page will be displayed. Here, you can customize the following Webinar Registration settings:

Webinar settings:
Topic, Description, Date, Time, Duration, Time Zone, Occurrence settings, Registration settings, Video settings, Audio Options, Webinar Options

Branding settings:
Banner, Logo
 
Polls settings:
Add, delete, or edit poll
 
Manage Webinars page

Editing the Webinar settings

The Manage Webinars page allows you to change the settings of a previously created Webinar. You can start the selected Webinar on the same page by clicking Start this Webinar once the settings have been updated.

Step 1:

Click Edit this Webinar.
 
Click Edit this Webinar to modify the following: Topic, Description, Date/Time/Duration, Time Zone, Registrants, Video, Audio Options, and Webinar Options.

Step 2:

You can modify the following:

Topic
• Description
• Date/Time/Duration
• Time Zone
• Occurrence (if applicable)
• Registration - check if participants need to register to the Webinar.
• Video
• Audio Options
• Webinar Options

Click Save once the changes were made.
 
Click Save once the changes were made.

Customizing the Webinar Registration settings

Click any of the links below to learn how each setting can be customized:
 
IMPORTANT: Remember to click Save All to save the settings once everything is set.


Updating Registration settings

The Registration tab consists of the following settings: ApprovalNotification, and Other options.

NOTE: Notification and Other options only appear when you select Automatically Approve or Manually Approve.

Step 1:

Scroll down the page, and look for the Invite Attendees tab.

Click Edit across Approval.
 
Scroll down the page, and look for the Invite Attendees tab. Click Edit across Approval.

Step 2:

The Registration pop up window appears, where you can see 3 tabs on top: RegistrationQuestions, and Custom Questions.
 
The Registration page appears, where you can see 3 tabs on top: Registration, Questions, and Custom Questions.


Approval

Under the Approval settings, you may select any of the following options:
 
Under the Approval settings, you may select any of the following options:
No Registration Required
When this option is selected, registrants will be given a URL to join the Webinar and will have to enter their name and email to join.

Automatically Approve
When this option is selected, Users will have to register for the Webinar in advance and will be given options to join directly.

Manually Approve
When this option is selected, Users will have to register for the Webinar in advance and will only be given options to join after the Webinar host approves their registration.

Notifications

When you select Automatically Approve or Manually Approve, you will see Notifications as an additional setting.

Tick Send an email to host when someone registers to be notified via email when a new user registers for the Webinar. Otherwise, uncheck the box to disable this setting.
 
Tick Send an email to host when someone register to be notified via email when a new user registers for the Webinar.

Other options

Other options appear as an additional setting when you select Automatically Approve or Manually Approve. Check your preferred option/s. Otherwise, uncheck the boxes to disable the setting/s.
 
Other options settings
 

Selecting Pre-defined Questions for the Webinar Registration page

The Questions tab lets you add pre-defined questions into the registration fields that will be included in this portion. Select the fields that should appear on the registration page and set the required fields.
 
NOTE: Check "Required" if any question field is mandatory. 
 
Questions settings
 

Managing Custom Questions for the Registration Page

The Custom Questions tab allows you to create customized questions which can either be Short Answer or Multiple Choice. You can also go back to change the questions later on, or delete them.
 
IMPORTANT: You are prohibited from soliciting confidential personal information (such as credit card information or social security numbers) in your registration questions.
 
Short AnswerShort Answer
Multiple Choice
(One Answer)

 
Multiple Choice (One Answer)

Creating a New Question

Step 1:

Click New Question to create a question.
 
Click New Question.

Step 2:

Select a question Type: Short Answer or Multiple Choice (One Answer).

Select a question type: Short Answer or Multiple Choice.

Step 3:

Indicate whether the question is required to be answered or not.
 
Indicate whether the question is required to be answered or not.

Step 4:

Enter the question, then click Create.
 
Enter the question, then click Create.

Step 5:

Click Save All.

Click Save All.

Updating Custom Questions 

Step 1:

Click the question to update it.

TIP: You can tag a question as mandatory by checking the box for that question on the Required column. Otherwise, uncheck the box.

User-added image

Step 2:

Enter a different question, change the question type, or add another answer.

You can also tag the question as required by checking the box opposite Required.

Click Save All.

IMPORTANT: Click Update before clicking Save All when adding another Multiple Choice answer.

Enter a different question, change the question type, or add another answer. Click Save All.

Deleting Custom Questions

Click Delete to remove a question.

Click New Question if you need to add questions.  Refer to 

Click Save All once finished.

Click Delete.

Customizing the Webinar Banner and Logo

Step 1:

Scroll down the Manage Webinars page, then click the Branding tab.
 
Scroll down the Manage Webinars page, then click the Branding tab.

Step 2:

Click Upload to change the Banner or Logo.

NOTE: Uploading a new banner and/or logo deletes the current banner and/or logo.
 
Click Upload to change the Banner or Logo.

[Back to Topics]

Managing Polls

Step 1:

Scroll down the Manage Webinars page, then click the Polls tab.
 
Scroll down the Manage Webinars page, then click the Polls tab.

Step 2:

 
 
You will see a list of Poll/s you have previously created.

Click Edit to modify the Poll.

You can also Add or Delete Polls in this section.

NOTE: Refer to RingCentral Webinar Polling Feature to learn how to create and edit a Webinar Poll.


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See Also

Scheduling a RingCentral Webinar with Registration 
Scheduling a RingCentral Webinar without Registration 
 

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