10/17/18 23:15 PM  

RingCentral Webinars - Adjust settings for all webinars

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SummaryHow do I adjust the Webinar Settings on the RingCentral Online account? How do I set up a logo and banner on the Webinar invitation and registration page? How can I personalize the email to be sent to Webinar Attendees and Panelists?
Details
RingCentral Webinar allows you to add your branding which is composed of a banner and a logo. The banner and logo appear on your webinar registration page, invitation and all emails. The Banner, Logo, Registration Settings and Email Settings can be customized in the Webinar Settings page.
 
The Webinar Settings page can be accessed in your RingCentral Online account. An Administrator can make changes that will be applied to all Webinars.

NOTE: These settings can be overwritten by a Webinar owner for his/her webinar settings.
 
Click on links below to learn more:
 
Accessing Webinar Settings page 
Customizing Webinar Banner for all Webinars 
Customizing Webinar Logo for all Webinars  
Customizing Email Settings for all Webinars 

More information is available on the following pages:

Customizing the Settings of a User's RingCentral Webinar  - shows how Webinar owners can make changes on his/her own webinars.
RingCentral Webinar Registration Customization - discusses how the Registration Settings can be modified.

Accessing Webinar Settings page

Administrators can access the Webinar Settings page by following the steps below:

Step 1:

Step 2:

Hover over Tools, then click Meetings.

Hover over Tools, then click Meetings.

Step 3:

Click Webinar Settings.

Click Webinar Settings.

Step 4:

You can customize the Banner, Logo, Registration Settings, and Email Settings in the Webinar Settings page.

You can customize the Banner, Logo, Registration Settings, and Email Settings in the Webinar Settings page.

Click on links below to learn about modifying each setting:
 
NOTE: Check RingCentral Webinar Registration Customization to learn how you can modify the Registration Settings.

Customizing Webinar Banner for all Webinars

An Administrator can upload or delete a Banner image for all Webinars on the account. 
 
The Banner image should meet the requirements below:
 
GIF, JPG/JPEG or 24-bit PNG (no alpha)
Suggested dimensions: 640px by 200px 
Your banner cannot exceed the maximum dimensions of 1280px by 400px.
Maximum file size: 1024KB

Click on links below to learn how to upload or delete a Webinar Banner.

Uploading a Banner image
Deleting a Banner image

Uploading a Banner image

Step 1:

Click Upload.

Click Upload.

Step 2:

Locate the image that needs to be uploaded.

Locate the image that needs to be uploaded.

Deleting a Banner image

Step 1:

Click Delete.

Click Delete.

Step 2:

Click Yes to confirm Banner image deletion.
 

Customizing Webinar Logo for all Webinars

Your Logo is displayed on the right side of the webinar topic on your invitation page, registration page, and in the email invitation to the webinar. This section shows how you can upload or delete a Logo for all Webinars.
 
NOTE: Your logo should meet the following requirements:
 
JPG/JPEG or 24-bit PNG (no alpha)
Suggested dimensions: 200px by 200px
Your logo cannot exceed the maximum dimensions of 400px by 400px.
Maximum file size: 300KB

Click on links below to learn how you can upload or delete a Webinar Logo.

Uploading a Logo
Deleting a Logo

Uploading a Logo

Step 1:

Click Upload.

Click Upload.

Step 2:

Locate the image that needs to be uploaded.

Locate the image that needs to be uploaded.

Deleting a Logo

Step 1:

Click Delete.

Click Delete.

Step 2:

Click Yes to continue deleting the Logo.
 

Customizing Email Settings for all Webinars

Email Settings let you customize different email templates that will be sent to Panelists, Attendees, and Registrants. 

Email Settings

Click on links below to learn how you can enable or disable each setting:
 

Invitation Email to Panelists

This setting is disabled by default. When enabled, an invitation email is sent to Panelists when their email addresses are added to a specific webinar.

Step 1:

Click Edit.

Click Edit.

Step 2:

To enable the setting, click Send Invitation Email to Panelists.  

NOTE: If the setting has been enabled earlier, uncheck Send Invitation Email to Panelists to disable the setting.

Click Save.

To enable the setting, click Send Invitation Email to Panelists. To disable the setting, uncheck all boxes.
 

Confirmation Email to Registrants

By default, a confirmation email is sent to Webinar Registrants. When this setting is enabled, an email is sent to the Registrants and you will have the option to customize the email's content. This setting can be disabled by checking Send Confirmation Email to Registrants.

Step 1:

Click Edit.

Click Edit.

Step 2:

To disable the setting, uncheck Send Confirmation Email to Registrants

NOTE: If the setting has been disabled earlier, check Send Confirmation Email to Registrants to enable the setting.
Click Save once changes were made.

Click Send Confirmation Email to Registrants. Click Save once changes were made.

Reminder Email to Attendees and Panelists

This setting is disabled by default. When enabled, it allows you to edit a reminder email to be sent to the Attendees and Panelists of a Webinar.

Step 1:

Click Edit.

Click Edit.

Step 2:

The setting is disabled by default — all options are unchecked.

All options are unchecked by default.

To enable the setting, select when the reminder will be sent prior to the Webinar. You can update the default email invitation.

To disable the setting, uncheck all boxes.

Step 3:

Click Save once changes were made.

Click Save once changes were made.
 

Follow-Up Email to Attendees

This setting is disabled by default. When enabled, an email is sent to the Attendees after the Webinar on the date you specify.

Step 1:

Click Edit.

Click Edit.

Step 2:

To enable the setting, check Send follow-up email to attendees.

Choose the day when it will be sent from the drop-down box below Send Email.

Customize the Subject and the Body of the email.

NOTE: If the setting has been enabled earlier, uncheck Send Confirmation Email to Registrants to disable the setting.
 
Click Save once changes were made.
 
To enable the setting, check Send follow-up email to attendees. Choose the day when it will be sent from the drop-down box below Send Email. Customize the Subject and the Body of the email. Click Save once changes were made.
 

Follow-Up Email to Absentees

This setting is disabled by default. When enabled, an email is sent to those who were unable to attend the Webinar on the day you specify.

Step 1:

Click Edit.
 
Click Edit.

Step 2:

To enable the setting, check Send follow-up email to absentees.

Choose the day when it will be sent from the drop-down box below Send Email.

Customize the Subject and the Body of the email.

NOTE: If the setting has been enabled earlier, uncheck Send follow-up email to absentees .to disable the setting.
 
Click Save once changes were made.
 
To enable the setting, check Send follow-up email to absentees. Choose the day when it will be sent from the drop-down box below Send Email. Customize the Subject and the Body of the email.



See Also

RingCentral Webinar Registration Customization 
Customizing the Settings of a User's RingCentral Webinar  

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