Setting up a specific mailbox for voicemail messages during a company holiday is a convenient way to inform the caller that your company is on a holiday, and then allows the caller to leave you a message. To create this mailbox, you need to create a Messages-Only Extension
as an Administrator
Before proceeding to the steps below make sure that you have logged in to the RingCentral online account as an Administrator. See Logging in to your RingCentral Online Account
, to learn more.
Follow the steps below to set up a company holiday mailbox.
On your RingCentral online account, go to Phone System > Groups > Others
. Click + New Message-Only Extension
Assign the Extension Number
, Extension Name
of July Mailbox), and add your email address
. The activation link will be sent to that email address. Click Save
Click the activation link
on the Activation Email
Setup the Password
and Security Question
. Click Done
You will be redirected to that Messages-Only Extension’s
account page. This means that your extension is already activated.
Click Settings > Messages & Notifications > Voicemail Greeting
Click Custom > Import
. Here you can upload your pre-recorded Holiday greeting .wav
file. > click Attach
, then click Save
then select the custom greeting for your Holiday Schedule.
and then Save
Optionally, you can Record Over the Phone
, or Record Using Computer Microphone