Large Enterprises prefer using Single Sign-on (SSO)
since their IT Administrators have more control over Single Sign-on accounts. The G Suite Single Sign-on
feature allows you to log in into your RingCentral account using your G Suite login credentials.NOTE:
The steps below are to be done by the customer on their G Suite account.
Log in into the G Suite account.
Select SAML apps
Click on the Enable SSO for a SAML application
Click on Download
for the IDP metadata
Enter the Application Name
and Upload a logo
. Click Next
Enter the Service Provider Details
and click Next
Your Service Provider Details depends on your region. Check the table below for the information for your region. For US Clients you don't need to change the Service Provider Details. For US:
Review the Attribute Mapping
settings and click Finish
The Attribute Mapping is already pre-populated, you may however update the location. Verify that you have the correct attributes set such as the email (RingCentral email)
and Primary Email (Google email)
on the confirmation prompt.
Click on the kebab menu
and select ON for everyone
The G Suite Single Sign-on is now enabled for your company.
After configuring the G Suite settings you will need to log in into your RingCentral Online Account as the Administrator and finish the G Suite SSO setup. To do this follow the steps below.NOTE:
You will need to contact RingCentral Customer Support
to finish the G Suite SSO setup.
Hover on Tools
and click Single Sign-on
You will be able to see the steps in setting up your SSO. The steps are as follows:
1. Prepare the IDP SAML2.0 metadata. (This section will show you the sample SAML metadata and the SAML Reference for guidance)
3. Import SAML 2.0 Service Provider (SP) metadata.
4. Enable SSO Integration.