10/17/18 23:13 PM  

RingCentral Webinar - Customize a User's Settings

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SummaryHow can a Webinar owner change the settings of his/her own Webinar? How can I change the settings of my Webinar even if I am not the Administrator? How can I update the banner and logo on my Webinar invitation and registration page?
Details
Webinar owners can customize the settings related to his/her Webinar by accessing the Manage Webinars page on the RingCentral Online account.

IMPORTANT: Changes done by the Administrator applies to all the webinars in the account. Webinar owners can only modify the settings of his/her webinar.

The Manage Webinars page lets you customize the following settings:

The Manage Webinars page for the selected Webinar is displayed.

Click on links below to learn more:

Accessing the Manage Webinars page 
Editing the Webinar Settings 
Sending Webinar Invitations 
Customizing the Email Settings 
Customizing the Banner and Logo 
Managing Polls  

More information is available on the following pages:

Adjusting the Settings for all RingCentral Webinars in the Account - shows how Administrators can make changes on all Webinars in the account.
RingCentral Webinar Registration Customization - discusses how the Registration Settings can be modified.

Accessing the Manage Webinars page

Users who created a Webinar can access its settings by following the steps below.

Step 1:

Step 2:

Hover over Tools, then click Meetings.
 
Hover over Tools, then click Meetings.

Step 3:

Click My Webinars.
 
Click My webinars.
 

A list of all your Webinars, including the Upcoming and the Previous ones, will be displayed.
 
A list of all your Webinars, including the Upcoming and the Previous ones, will be displayed.

Step 4:

Click a scheduled Webinar to open its settings.

Click a scheduled Webinar to open its settings. 

The Manage Webinars page for the selected Webinar will be displayed.

Editing the Webinar Settings

The Manage Webinars page allows you to change the settings of a previously created Webinar. You can start the selected Webinar on the same page by clicking Start this Webinar once the settings have been updated.

Step 1:

Access the Manage Webinars page.

Step 2:

Click Edit this Webinar.

Click Edit this Webinar to modify the following: Topic, Description, Date/Time/Duration, Time Zone, Registrants, Video, Audio Options, and Webinar Options.

Step 3:

 
You can modify the following:

Topic
Description
Date/Time/Duration
Time Zone
Registration
Video
Audio Options
Webinar Options

Click Save once the changes were made.
 

Sending Webinar Invitations

You can send Webinar invitations by going to the Invite Attendees tab. This section lets you add panelists to your Webinar, send an invitation to attendees, edit the Registration settings for the selected Webinar, and view the Registrants.

Scroll the page, and look for the Invite Attendees tab.

Step 1:

Access the Manage Webinars page.

Step 2:

Scroll the page, and look for the Invite Attendees tab.

Step 3:

The following actions can be done in this section. Click on links below to learn more:

Add Panelists
Send an invitation to attendees
Edit the Registration settings
View the Registrants

Add Panelists

Step 1:

Click Edit across Panelists.

Click Edit across Panelists.

Step 2:

Enter the name/s and email address/es of the Panelist/s.

Click Add Another Panelist to add more to the list.

Click Save when finished.

Enter the name/s and email address/es of the Panelist/s. Click Add Another Panelist to add more to the list. Click Save when finished.

Send an invitation to attendees

You can invite Attendees to your Webinar by copying the registration URL, copying the invitation, or sending the email invitation.

NOTE: Refer to Inviting Users to a RingCentral Webinar for instructions on how to invite Attendees to your Webinar.

You can invite Attendees to your Webinar by copying the registration URL, copying the invitation, or sending the email invitation.

Edit the Registration settings

You can edit the Registration settings of your selected Webinar.

Step 1:

Click Edit across Approval.
 
Click Edit across Approval.

Step 2:

Review the Registration settings on the following tabs: Registration, Questions, and Custom Questions.
 
NOTE: Refer to RingCentral Webinar Registration Customization to learn how each Registration setting can be customized.

Click Save All when done.
 
User-added image

View the Registrants

You can view the list of Registrants to either approve or deny the registration.

Step 1:

Click View across Manage Attendees.

Click View across Manage Attendees.
 

Step 2:

The Approved tab is loaded by default. Here you can cancel the registration or resend the confirmation email. Click the Copy button to copy the confirmation email.

Click the Denied/Blocked tab to view the Registrants that were not allowed to join the webinar. Click the Approve button to allow the Registrants to join the Webinar. 
 
View Registrants

Customizing the Email Settings

Email Settings let you customize different email templates that will be sent to Panelists, Attendees, and Registrants. 

Step 1:

Step 2:

Click the Email Settings tab.
 
Click the Email Settings tab.

The Email Settings tab lets you configure the following:
 
Reply-to Email AddressClick here to learn how you can customize the setting.
Confirmation Email to Registrants 
Reminder Email to Attendees and Panelists 
Follow-up Email to Attendees 
Follow-up Email to Absentees
Check the Customizing the Email Settings reference to
learn how these settings can be customized


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Customizing the Reply-to Email Address

Step 1:

Click Edit across Reply-to.
 
Click Edit across Reply-to.

Step 2:

Enter the Name and Email Address of the Webinar's contact person for inquiries.
 
Click Save.

Enter the Name and Email Address of the Webinar's contact person for inquires. Click Save.

[Back to Topics]

Customizing the Banner and Logo

Follow the steps below to customize your Webinar's Banner and Logo.

Step 1:

Scroll down the Manage Webinars page, then click the Branding tab. 
 
Scroll down the Manage Webinars page, then click the Branding tab.

Step 2:

Click Upload to change the Banner or Logo.

NOTE: Uploading a new banner and/or logo deletes the current banner and/or logo.
 
Click Upload to change the Banner or Logo. 
 

Managing Polls

Step 1:

Step 2:

You will see a list of Poll/s you have previously created.

Click Edit to modify the Poll.

You can also Add or Delete Polls in this section.

NOTE: Refer to RingCentral Webinar Polling Feature to learn how to create and edit a Webinar Poll.
 
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