Setting up an IP phone in your RingCentral Rooms conference room
1. Using your IP Phone for RingCentral Rooms requires that you have a digital line provisioned with your Rooms system.
2. Thus, the company's default call handling rules will also apply to a Rooms system's IP phone.
3. We highly recommend to turn off the call handling rules
for any IP phone provisioned for a Rooms system to avoid unexpected incoming calls
during a meeting.
See Admin: Call Handling & Forwarding Overview
for more information.
You can enable your IP phone in a RingCentral Rooms system once the following are ready:
1. RingCentral Rooms setup
(equipment already configured)
2. RingCentral Rooms app installed on Mac, Windows, and iPad
If your Rooms IP Phone is not yet provisioned, you will need to manually provision your IP Phone with RingCentral. Refer to Set up a Third Party SIP Phone
for the instructions.
Click on links below for directions in setting up your IP phone with Rooms:
Getting the Manual Provisioning SIP Settings for your IP Phone
The first step in setting up your IP phone for Rooms is to get the manual provisioning SIP settings of your phone. This can be done by accessing the provisioning page.
1. Log in to your RingCentral Online account.
2. On Admin Portal > Phone System, click Phones & Devices.
To manually provision your IP Phone, you will need to add a phone number that will be assigned to the phone. Refer to Set up a Third Party SIP Phone
and follow the steps on Adding a Phone number that will be assigned to your existing phone section
Go to Step 3
once you have added a phone number to proceed with manual provisioning.
3. On User Phones, look for the Existing phone that needs to be assigned to your IP phone.
Click Setup and Provision.
4. Click Select.
5. Take note of the SIP information, then click Done to close the window.
Refer to your phone's documentation for provisioning instructions, or contact their support.
NOTE: Polycom phones are not meant to be the primary speakers for RingCentral Rooms. However, The Polycom Trio 8800 can act as a speaker for the Mac Mini/computer in the meeting, but needs to be connected via USB cable to do this. It can also be setup as a phone in the RC room (by following the provisioning instructions below). However, it cannot do both at the same time.
Encoding the IP Phone Settings on Rooms
The SIP information from the provisioning page needs to be entered to the RingCentral Room where it needs to be associated to.
1. Log in to your RingCentral Online Account.
2. Hover on Tools, then click Meetings.
3. Click RingCentral Rooms.
4. Click Edit across a room to update its settings.
5. Click the IP Phone tab.
You will be asked to enter the SIP information from the provisioning page. Refer to the table below for more information.
|IP Phone Input Field||Corresponding SIP|
|Transport protocol||TCP/UDP||TCP/UDP||Transportation protocol:|
TLS is not supported at the moment.
|User Name||User Name||125080007||Username|
|Authorization Name||Authorization ID||150900098||SIP Authorization ID|
|Registrar Server||SIP Domain||sip.ringcentral.com:5060||SIP server address|
|Proxy Server||Outbound Proxy||sip10.ringcentral.com:5090||Outbound proxy server address|
The SIP settings need to be entered to the IP Phone tab as follows:NOTE:
is your company's domain and is optional.
6. Click Save.
Set up a Third Party SIP Phone List of Tested Phones with RingCentral Managing RingCentral Rooms using the RingCentral Online account