11/02/17 08:07 AM  

Setting Up an IP Phone for RingCentral Rooms

« Go Back

Article

 
SummaryHow do I set up my IP phone for RingCentral Rooms?
Details
RingCentral Rooms is a telepresence alternative for every meeting space. You can configure your RingCentral Rooms system with IP phone for inbound and outbound calling without a separate conference phone.
 
IMPORTANT: Using your IP Phone for RingCentral Rooms requires that you have a digital line provisioned with your Rooms system. Thus, the company's default call handling rules will also apply to a Rooms system's IP phone. We recommend to turn off the call handling rules for any IP phone provisioned for a Rooms system to avoid unexpected incoming calls during a meeting.  See Admin: Call Handling & Forwarding Overview for more information.
 

Requirements

You can enable your IP phone in a RingCentral Rooms system once the following are ready:
 
1. RingCentral Rooms setup (equipment already configured)
2. RingCentral Rooms app installed on Mac, Windows, and iPad

NOTE: If your Rooms IP Phone is not yet provisioned, you will need to manually provision your IP Phone with RingCentral. Refer to Set up a Third Party SIP Phone for the instructions.

Click on links below for directions in setting up your IP phone with Rooms:
 

Getting the IP Settings of your IP Phone

The first step in setting up your IP phone for Rooms is to get the IP settings of your phone. This can be done by accessing the provisioning page.


Step 1:


Step 2: 

On Admin Portal > Phone System, click Phones & Devices

IMPORTANT: To manually provision your IP Phone, you will need to add a phone number that will be assigned to the phone. Refer to Set up a Third Party SIP Phone and follow the steps on Adding a Phone number that will be assigned to your existing phone section.

Go to Step 3 once you have added a phone number to proceed with manual provisioning.

Under Admin Porta > Phone System, click Phones & Devices.


Step 3: 

On User Phones, look for the Existing phone that needs to be assigned to your IP phone.

Click Setup and Provision.

On User Phones, look for the Existing phone that needs to be assigned to your IP phone. Click Setup and Provision.


Step 4: 

Click Select.
 
Click Select.


Step 5: 

Take note of the SIP information, then click Done to close the window.

Refer to your phone's documentation for provisioning instructions. 
 
Take note of the SIP information. Click Done to close the window.
 

Encoding the IP Phone Settings on Rooms

The SIP information from the provisioning page needs to be entered to the RingCentral Room where it needs to be associated to. 


Step 1:


Step 2:

Hover on Tools, then click Meetings.
 
Hover on Tools, then click Meetings.


Step 3:

Click RingCentral Rooms.
 
Click RingCentral Rooms.


Step 4:

Click Edit across a room to update its settings.
 
Click Edit across a room to update its settings.


Step 5:

Click the IP Phone tab.

You will be asked to enter the SIP information from the provisioning page. Refer to the table below for more information.
 
IP Phone Input FieldCorresponding SIP
Phone Information
ExampleNOTE
Transport protocolTCP/UDPTCP/UDPTransportation protocol:
TLS is not supported at the moment.
User NameUser Name125080007Username
Domain(company.com)ringcentral.comOptional
PasswordPasswordptzyuidlskSIP password
Authorization NameAuthorization ID150900098SIP Authorization ID
Registrar ServerSIP Domainsip.ringcentral.com:5060SIP server address
Proxy ServerOutbound Proxysip10.ringcentral.com:5090Outbound proxy server address

The SIP settings need to be entered to the IP Phone tab as follows:

NOTE: The Domain is your company's domain and is optional.

The SIP settings need to entered as follows.

 
Editing IP Phone settings.
 

Step 6:

Click Save.

Click Save.



See Also

Set up a Third Party SIP Phone 
List of Tested Phones with RingCentral 
Managing RingCentral Rooms using the RingCentral Online account 
Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information