07/13/17 02:39 AM  

RingCentral Windows Desktop app crashing after updating to 9.1.2 (Resolved)

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SummaryHow to resolve RingCentral Windows Desktop app crashing after updating to 9.1.2 issue?
Details

Scenario:

A recent Microsoft update to the 32-bit Microsoft Office 2016 created a condition which may crash the RingCentral desktop application during login.

Resolution:

If you have experienced such a crash, please uninstall the desktop app and install RingCentral Desktop app version 9.1.6.

For steps on how to install the desktop app go to Installing RingCentral for Desktop (Windows).
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