07/13/17 17:51 PM  

RingCentral for Desktop: Promoting Local Conference to RCC Conference

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SummaryHow do I promote my local conference on the RingCentral for Desktop to accommodate more participants?
Details
When you add people directly to the call on the RingCentral for Desktop, it’s called local conference. These calls are reported as one-on-one calls in the call log and is limited to seven (7) participants. With the RCC Conference feature, Users will be able to increase the number of conference participants when necessary. This feature will eliminate the need to manually end ongoing call and create new RCC conference when local conference hits the seven (7)-participant limit.  
 
Example scenario: Two (2) coworkers on a one-on-one phone call require immediate feedback and decide to invite additional team members to their call. One-on-one phone calls that turn into ad hoc conference calls are enabled to support the increased number of participants.

When the local conference hits the seven (7)-participant limit, the RCC Conference feature will be available right after the local conference call is created. All Users from the local Conference Call will be automatically transferred to the RingCentral Conference bridge.

promote-local-conference-to-rcc

An Invite to conference promote local conference to rcc invite button button will be visible on the RingCentral Conferencing screen. Just tap the button to invite more participants with Email or Text.

promote local conference to rcc invite button

See Also:

RingCentral Conferencing Frequently Asked Questions

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