User Details - Record your User Name
You can spell out the name the way it sounds to help the system operator, or you can record the name in your own voice and use it for announcements instead.
If you select Record my name, you have the option to record it by following the prompts on the phone, or by recording it straight from your computer microphone, or by uploading a .wav or .mp3 file.
NOTE: Recommended audio formats include the following:
• CCITT u-Law (G711a), 8kHz, 8 bit, mono
• PCM, 8kHz, 16 bit, mono
1. Click Settings
2. Click User Details
3. On the General
tab, click Edit
below Record User Name
4. Make sure Record by
is set to RingCentral text-to-speech
. Enter your name in the text field below Greeting Name
You need to spell out the name the way it sounds to help the system pronounce it correctly. For example, you can enter "John Smith one oh one
" so the system will mention John Smith 101.