How to allow your email address to send faxes via email (Email-to-Fax)
RingCentral's Email-to-Fax feature allows Users to send a fax message using their email accounts. If you want to use Email-to-Fax using other Email Addresses, ensure that your alternate email address is added to your extension's list of Email addresses permitted to send faxes.
Before proceeding to the steps below, make sure that your are already logged in to your RingCentral Online account as an Administrator. For steps, see How to log In to your RingCentral Account.
1. Click Settings, then select Outbound Calls/Faxes.
2. Select Fax Settings.
3. Under Faxes Sent via Email > Email Addresses, enter the email address/es that you want to allow to send faxes for your extension. To add more email addresses, just type it in the text box provided, then click Add. You can add up to 25 email addresses to your Trusted Email Addresses list.
NOTE: To delete an email address, click Delete opposite to the email address you want to delete.
4. Click Save.
Sending Faxes Using Email (Email-to-Fax)
Fax - User: Configure your Outbound Fax Settings
Fax Troubleshooting Checklist