10/18/18 19:38 PM  

User Settings - Configure Blocked Calls | RingCentral

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SummaryUsers can configure which calls can be connected to their number on the Blocked Calls settings.
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Configure Blocked Calls - Users

Users can configure which calls can be connected to their number on the Blocked Calls settings. You may select to block all calls and only allow specific numbers or allow calls and block only specific numbers.


1. Log in to your RingCentral Account.


2. Go to Settings > Screening, Greetings, & Hold Music.

Go to Settings > Screening, Greeting & Hold Music


3. Click Blocked Calls:

Click Blocked Calls.


Blocked Calls settings

Block option

Specific Calls and Faxes
All calls

Block option


Specific Calls and Faxes

Select this option if you want to prevent certain numbers from calling you.

Specific Calls and Faxes


You can also configure the following settings:

• Callers will hear
• Block calls with no caller ID
• Block calls from pay phones


Callers will hear

Click Edit.

Callers will hear


Select the preferred message that your callers will hear, then click Save.

Caller will hear message



Block calls with no caller ID

Select None to allow callers with no caller ID, or block Calls and Faxes, or Faxes only.

Block calls with no caller ID



Block calls from pay phones

Enable this option to block calls from pay phones.

Click Edit to select the message that blocked pay phone callers will hear.

Block calls from pay phones


All calls

Use block all calls if you only want to allow calls from a few specific area codes or numbers. If you block all calls, you can specify the exceptions of which calls you wish to allow below.

User-added image


Callers will hear

Configure what blocked callers will hear. 

User-added image

This option allows you to select your own language to display the default greeting text. Your selection here affects only your current view of the greeting text, it will not change the Greetings Language setting.

Block Calls from pay phones
Enable to block calls from pay phones. You may also configure what blocked pay phone callers will hear.

User-added image

 
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