You can access your received voicemail, fax and text messages in the Messages section of your RingCentral Mobile App. This article discusses How to view Messages that you have received on your Mobile app.
Messages you send via RingCentral mobile app are stored in the Sent Items folder of your RingCentral Online Account. For more information on checking your sent messages, go to Checking your Voicemail, Faxes, and Sent Items through the RingCentral Online Account
Access Messages on your RingCentral mobile app
Launch the RingCentral Mobile App
on your device.
NOTE: You will be able to see the Sender' s Details by tapping the Information icon next to the message. The information that you will see includes the Phone Number that your caller dialed to reach you. The Sender' s Contact Info page should allow you to Call, Text, Fax, Block, or Add the Sender to your Personal Contacts List.
Tap the drop-down arrow to filter your messages. You may filter your messages to display only Text, Voicemail, or Fax.
When viewing a text message, you may click on the space provided to reply. On the top-right, you may click the Delete
When viewing a voicemail, you may click the voicemail player buttons to play
. On the top-right you may click the send email
, or Flag as read/unread
icon. You may also share
your received voicemails and faxes to any app directly from the detail screen.
When Viewing a Fax message, you may click on the icons on the top-right to Delete
, Flag as read/unread
, or the Forward
icon. On the Forward
options you may select to Forward as Email
, Forward as Fax
, and Print
. You may also share your received voicemails and faxes to any app directly from the detail screen.
Share Fax/Voicemail to Other Apps
Bulk Delete Messages
When viewing All messages or when in filter mode, you may click the delete icon and select multiple messages to delete. You may also click Clear to delete all messages.
Swipe with Quick Actions (iOS only)
When using the mobile app on an iOS device, you may use Swipe with Quick Actions:
|Tab/Message view||Swipe Action||Options|
|All Messages||left-to-right||Flag as read/unread|
|Text Message||right-to left||Call / Delete|
|Voicemail||right-to left||Forward / Fax / Delete|
|Fax Message||right-to left||Forward / Fax / Delete|