05/18/18 18:27 PM  

Billing - View used minutes | RingCentral

« Go Back

Article

 
SummaryThe Billing section of the RingCentral Online account allows Administrators to view and manage payment and services tied to their RingCentral account. This article covers the View Usage Info on the billing tab which includes your total Used Plan Minutes for the current Billing Cycle and your Available Included Credits for your account. You may also add toll-free minute bundles and international calling credit bundles on the Usage info section.
Details

Billing - View used minutes 


1. Log In to your RingCentral Account. Click the Billing tab.

You need to have an Admin / Billing admin account to access the Billing tab.


2. On the Service Plan section, click the Usage Info button to view your used minutes. 

User-added image


3. The Usage Info displays your available and used minutes.

User-added image
 

Unlimited Usage Shows how many minutes you have used on your account's Unlimited Usage.
NOTE: This is applicable to RingCentral Office plans and Fax Unlimited.
(US and Canada: Reasonable use policies apply). 
Included CreditsShows the remaining minutes of your account. The number of minutes in the Included Creditsdepends on the type of plan that you have.
 
For RingCentral Office plans, we are counting the Toll-free minutes left on the account, since RingCentral Office plans have unlimited local calling. 
Example:
RingCentral Office Standard - 1,000 Toll-free minutes
RingCentral Office Premium - 2,500 Toll-free minutes
RingCentral Office Ultimate - 10,000 Toll-free minutes


For more information, go to RingCentral Office Plans and Pricing site.

US: RingCentral Plans and Pricing for US
UK: RingCentral Plans and Pricing for UK
EU: RingCentral Plans and Pricing for EU 
CA: RingCentral Plans and Pricing for Canada 
AU: RingCentral Plans and Pricing for Australia
Purchased Credits Shows the minutes that have been purchased on the account.

For more information about Global Office, go to RingCentral Global Office Plans and Pricing site.

US: RingCentral Plans and Pricing for US
UK: RingCentral Plans and Pricing for UK
EU: RingCentral Plans and Pricing for EU 
CA: RingCentral Plans and Pricing for Canada 
AU: RingCentral Plans and Pricing for Australia
Additional BundlesWhen you have consumed the Toll-free minutes and Calling Credits for International calls, you can purchase Additional Bundles to continue receiving calls on your Toll-free number, or placing International calls.
 
See the following for more information.
 
Adding Toll-Free Minute Bundle
Purchasing an International Calling Credit Bundle



For more information on the Billing tab go to:
RingCentral Billing Overview

For information on how you are billed for your used minutes, go to:
Billing - How is my minute usage billed? | RingCentral
Billing - How am I billed for International calls? | RingCentral

Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information