06/05/18 19:25 PM  

Contact Center | Agent for Salesforce | RingCentral

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SummaryAgent for Salesforce is an agent interface that contains many of the same features and functionality found in Thin Agent and Power Agent.
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Contact Center | Agent for Salesforce


The power of Agent for Salesforce is that it integrates directly into Salesforce so you do not have to jump between Thin Agent and Salesforce. Instead, you can use Agent for Salesforce from within Salesforce.

To learn more about Agent for Salesforce, go to this InContact resource page: https://help.incontact.com/spring18/Content/SalesforceAgent/SalesforceAgentOverview.htm
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