06/05/18 19:25 PM  

Contact Center | Data Dictionary | RingCentral

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Contact Center | Data Dictionary 


The data dictionary provides details about every data attribute and metric available in the NICE inContact analytics suite of features and products. With this topic, you can determine the definition of a particular attribute or metric, its calculation if applicable, and details about where to find it and how to use it.

To learn more about Data Dictionary, please go to this InContact resource page: https://help.incontact.com/spring18/Content/Central/Reporting/DataDictionary/DataDictionaryNew.htm
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