It is not uncommon for users within an account to be located in various time zones. If the date and time are incorrect for a specific user, it may be necessary to change or set the correct time zone for that user. To change or set the time as a User please see: Set Hours of Operation and Time Zone.
Similarly, it may be necessary for an account Admin to set a Users time zone. To set the time zone as an Admin please visit: Set a User's Hours of Operation and Time Zone.
Steps to Set or Change Date & Time on Polycom Phone
1. Press Menu/Home
2. Select Settings
, and then go to Advanced
3. Select Admin Settings.
Enter the phone's admin password. The default password is 456
or just leave it blank.
5. Select Network Configuration
6. Highlight SNTP Address
then press Select
7. Press the number key "#
" to enter RingCentral's SNTP Address, and then select OK
Press the star (*
) button to enter period (.
8. Press the Back
softkey or the Left Arrow Key
button until you see the Save Config?
prompt, then select Yes
The following Polycom phones will not work with RingCentral.
• Polycom Lync CX Series phones (CX100, CX300, CX500, CX600, CX3000, CX5100)
• Retired Polycom SoundPoint IP phones: IP300 / IP301 / IP320 / IP330 / IP430 / IP500 / IP501 / IP600 / IP601
• Retired Polycom SoundStation IP phones: IP4000 / SoundStation Premier
Related Polycom Topics