08/18/18 02:14 AM  

Billing - Credit Card Authorization Form (CCAF)

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SummaryHow do I download and send the CCAF?
Details
It is in RingCentral’s interest to protect its customers from credit card fraud. In line with this, the completion of the Credit Card Authorization Form (CCAF) may be required for any of the following:
 
Activating new account from an IP address outside of the United States 
Enabling International Calling from your account
Activating more than two accounts on one credit card
Activating higher-end auto-purchase amounts
Raising the Transactions or Dollar Amount Limit per Month for your account
Activating Fax Broadcasting in your account

Your completion of CCAF helps RingCentral protect you, our valued customer, from credit card fraud. All information is kept strictly confidential.

NOTE: For UK Customers - RingCentral UK: CCAF - Credit Card Authorization Form

The CCAF form is found in the attached PDF. A RingCentral representative will ask you to:

Complete all the fields on page 1 of the form, including your signature at the bottom.
On page two, make a copy of the front and back of your credit card and your driver’s license or passport.
Fax both pages of completed form to (800) 520-1568 or (650) 641-2698.

Once you have faxed the form, please send a follow up email to clientverification@ringcentral.com to confirm receipt. RingCentral will complete the requested transaction upon satisfactory review of the information on this form.

Click here to download the credit card authorization form.

NOTES:

Faxes coming in with blocked caller IDs will NOT be processed.
Do not e-mail this form.
Review of CCAF can take up to 48 hours to process.
For CCAF follow-up and further instructions, contact (877) 510-5787. Business hours: 7:00 AM to 4:00 PM PST.
A representative will further review the issue and will respond via phone or e-mail.  
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