10/20/18 01:10 AM  

Deskphones - How to find the Serial Number | RingCentral

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SummaryThis article describes how to find your Phone's serial number. The Serial Number/Mac Address can be found on the lower back portion of the phone.
Details
 

The Serial Number or MAC address sticker is located on the lower back portion of the phone. Below are samples of Serial Numbers / Mac Addresses on devices:
 

CiscoPolycomYealink
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Cisco Phones have different Serial Number and Mac Address. You will need to take note of the Serial Number for Cisco Phones.Polycom phones have the same Serial Number and MAC Address.Yealink Phones have different Serial Number and Mac Address. You will need to take note of the Mac Address for Yealink Phones.

This information is needed for:

• Phone Configuration
• Provisioning
• Troubleshooting
• Phone Replacement / RMA process
 
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