06/21/18 20:41 PM  

Deskphones - Polycom Phones | Enabling/Disabling Call Forwarding | RingCentral

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SummaryThis article describes the steps to enable or disable call forwarding on your Polycom VVX Phones.
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Deskphones - Polycom Phones | Enabling/Disabling Call Forwarding



Call Forwarding on Polycom VVX Phones allows Users to enable or disable Call Forwarding options from the Polycom phone menus without having to log into the RingCentral online account. 

Requirements:

• Contact support to enable Call Forward on Polycom VVX Phones on your account to proceed with the steps below.

Limitations:

• The Call Forward configured on the phone will not show in the RingCentral online account.
• The Call Forward type On Busy is NOT supported.
• Call Forwarding set up between multiple devices in a loop will be restricted to run only 3 times before call is dropped.
• If a User gets an E911 Call Back and Call Forward is enabled on the User's phone, the configured destination will get the E911 call.​


Enable Call Forwarding on Polycom VVX Phones
Disable Call Forwarding on Polycom VVX Phones

 

Enable Call Forwarding on Polycom VVX Phones


 
1. Tap the Forward softkey.
 
2. Tap Forward type and select either Always or No Answer.
 
3. Press the number to forward calls to.

4. Press Enable.

 

Disable Call Forwarding on Polycom VVX Phones


 
1. Tap Forward softkey.
 
2. Disable the selected Forward type.
 
 
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