06/21/18 17:40 PM  

Deskphones - Polycom Phones | Getting the phone's IP address | RingCentral

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SummaryThe IP address of Polycom phones can be viewed directly from its TCP/IP Parameters settings menu.
Details


Polycom Phones - Getting the phone's IP address


1. Plug the ethernet cable to the back of the Polycom device and to the router. Connect the adapter to a power source.


2. Make sure the device is ON.


3. Press Menu.

Polycom - Getting the IP Address - Press Menu


4. Select Status from the menu list or press 2.

Polycom - Getting the IP Address - Status - Press 2


5. Select Network from the menu list or press 2.

Polycom - Getting the IP Address - Network - Press 2


6. Select TCP/IP Parameters from the menu list or press 1.

Polycom - Getting the IP Address - TCP/IP Parameters - Press 1

From TCP/IP Parameters, you will see the IP Address of the phone. 

DHCP will be displayed as disabled if the phone is set to Static IP.

NOTE:  For other Polycom VVX phones, you may get the IP address by navigating to: Settings > Status > Platform > Phone



See Also

Using Polycom IP Phones

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