06/21/18 20:39 PM  

Deskphones - Polycom Phones | Using the Do Not Disturb (DND) feature | RingCentral

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SummaryThis article describes the Do Not Disturb (DND) feature and the steps to enable or disable it on Polycom VVX phones.
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Deskphones - Polycom Phones | Using the Do Not Disturb (DND) feature

 
Do Not Disturb is a feature which prevents your phone from ringing and lets you send all incoming calls directly to your voicemail. DND applies to all lines on your phone. All calls you receive while DND is enabled are logged in your Recent Calls list.

NOTE: Calls will still be sent to the forwarding number when Call Forwarding and DND are both enabled. Enabling DND on Shared Lines disables ringing only. A visual notification of the call still displays, and you have the option to answer or ignore the call.

Enabling / Disabling DND on Polycom VVX Series phones
Using DND on multiple lines

 

Enabling / Disabling DND on Polycom VVX Series phones


 
1. Press the Home button.
 
2. Select DND.

User-added image

 
3. Press DND once to activate the Do Not Disturb feature. The DND icon will show a red indicator when enabled.

User-added image


NOTE:  Press DND again to disable the feature.

 

Using DND on multiple lines

 
Do Not Disturb allows you to toggle between taking all incoming calls, not accepting incoming call queue calls, and not accepting all calls. On your Polycom VVX Series desk phones, you can toggle between taking all incoming calls and do not accept incoming calls.

QUICK TIP: To save power, automatically enable or disable DND for all lines. To automatically enable DND for all lines, tap the Set All option. To disable the feature for all lines automatically, tap Clear All.
 
 
1. From Home view, select DND.

User-added image

 
2. On the Line Select screen, use the up and down arrow keys to select the line to enable or disable Do Not Disturb on.
 
3. On the Do Not Disturb screen, select Enable or Disable.
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