1.
Log in as an Administrator to your RingCentral Account.
2. Under
Phone System, click
Phones & Devices.
3. Select the device that you want to replace.
4. Click
Change Phone.
5. Select
Existing RingCentral phone.
6. You will be provided with a list of phones available for swapping. Select the phone with the correct Serial Number, and then click
Next.
7. Confirm the change by clicking on the
Swap button.
8. Click
OK.
9. You will be redirected to the phone details screen. Make sure to update the
Name and the
Emergency Address, and then click
Save.