04/28/18 01:27 AM  

How to check your phone's Device certificate

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SummaryThis article provides step-by-step instructions for checking your phone's device certificate.
Details
 

How do I check my phone's device certificate? 


 

What is a Device Certificate? 


Device Certificates are unique identifiers used to ensure the integrity and privacy of communications involving devices. It is crucial that the device certificates are factory-installed to ensure that data to set up and configure the phone remains secure and encrypted.

Select from the list of phone models below to view the steps for checking the device certificate on your phone. 

Polycom SoundPoint IP Series phones
Polycom VVX Series phones
Cisco SPA303, SPA504G, SPA508G, SPA509G and SPA514G phones
Cisco SPA525G / SPA525G2 phones
Yealink T21P, T42S and T46S
Yealink W52P and W56P

 

Polycom SoundPoint IP Series phones

 
1. Press the Menu key.
2. Select Status.
3. Select Platform.
4. Select Phone.
5. Look for Device Certificate.
 
Device Certificate StatusRingCentral Supported Phone?
  Device Certificate: Factory Installed  supported
  Device Certificate: Not Installed  not supported
  Device Certificate: Invalid  not supported
  no certificate message  not supported
 
 

Polycom VVX Series phones

 
1. Press the Menu key.
2. Select Settings
3. Select Status.
4. Select Platform.
5. Select Phone.
6. Look for Device Certificate.
 
Device Certificate StatusRingCentral Supported Phone?
  Device Certificate: Factory Installed  supported
  Device Certificate: Not Installed  not supported
  Device Certificate: Invalid  not supported
  no certificate message  not supported

 

Cisco SPA303, SPA504G, SPA508G, SPA509G and SPA514G phones

 
1. Press the Menu key.
2. Select Product Info.
3. Look for Certificate.
 
Device Certificate StatusRingCentral Supported Phone?
  Device Certificate: Installed  supported
  Device Certificate: Not Installed  not supported
  no certificate message  not supported

 

Cisco SPA525G / SPA525G2 phones

 
1. Press the Menu key.
2. Select Status.
2. Select Product Information.
3. Look for Certificate.
 
Device Certificate Status
RingCentral Supported Phone?
  Device Certificate: Installed
  supported
  Device Certificate: Not Installed
  not supported
  no certificate message
  not supported

 

Yealink T21P, T42S, T46S phones

 
1. Press the OK key.
2. Select More
3. Select Phone.
4. Look for Device Cert.
 
Device Certificate StatusRingCentral Supported Phone?
  Device Certificate: Factory Installed  supported
  Device Certificate: Not Installed  not supported
  Device Certificate: Invalid  not supported
  no certificate message  not supported

 

Yealink W52P and W56P phones

 
1. Press the OK key.
2. Select Status
3. Select Base.
4. Look for Device Cert.
 
Device Certificate StatusRingCentral Supported Phone?
  Device Certificate: Factory Installed  supported
  Device Certificate: Not Installed  not supported
  Device Certificate: Invalid  not supported
  no certificate message  not supported
 
 

You may also want to check RingCentral - List of Supported Phones



 
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