05/21/18 23:17 PM  

Fax - How do I get confirmation if my fax was sent successfully? | RingCentral

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SummaryWhen you send a fax message, you will normally get an email from RingCentral for the Fax Transmission Results. This article covers how to configure and view the email to receive your fax status email.
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Fax - How do I get confirmation if my fax was sent successfully?


When you send a fax message, you will normally get an email from RingCentral for the Fax Transmission Results. You will need to set the email address where the notifications will be sent on the Messages & Notifications section of your RingCentral Online account. 

1. Log In to your RingCentral Account. If you log-in as an Administrator, switch to the My Extension portal.


2. Go to Settings then click the Messages & Notifications tab.

Settings - Messages and Notifications


3. Select the Settings tab. Under Notifications, click Edit

Edit Notifications


4. Check the box on the right of Fax Transmission Results (By Email). Under Email, enter the email address that will receive the notification. Click Save to apply your changes.

Notifications window


NOTE: You also have the option to receive the Fax Transmission Results by SMS. You will receive the SMS on the Phone number you have entered.
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