05/22/18 00:15 AM  

Fax - Unable to attach file from Dropbox, Box, and/or Google Drive | RingCentral

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SummaryFax out from the RingCentral Online account allows Users to send faxes with attachments that are stored in cloud storage such as Google Drive.
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Fax - Unable to attach file from Dropbox, Box, and/or Google Drive

• Ensure that the attached files are supported and the file name of attached files do not include special characters (e.g. &) or other . For more information, see Supported File Attachments for Faxes.

• See the following links to learn how to attach files from the following:

Send Fax - Attaching Files: Dropbox
Send Fax - Attaching Files: Box
Send Fax - Attaching Files: Google Drive

• If you are experiencing issues connecting to Dropbox, Box or Google Drive from your RingCentral Online account, please Contact RingCentral Support for assistance. 
 

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