You can confirm if a refund has been successfully processed by checking it from your RingCentral Online account.
NOTE: You need to be an Account Administrator to perform this action.
Go to Admin Portal, and then click Billing.
Click on Service Plan, and then click Billing History.
If the refund was made for a recent transaction, you should be able to see it immediately when you click on Billing History.
The Refund should have the following indicators:
1. The Date when the Refund was made.
2. The Refund should have the same Reference # with the original transaction.
3. The Description should indicate that the entry is for a Refund.
4. The Amount refunded in parenthesis.
To view older billing transactions or refund, click View Full Billing History
The refunded amount will show on the credit card after 3-5 business days.