10/15/18 20:26 PM  

Billing - Check if refund has been processed | RingCentral

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SummaryConfirm if a refund has been successfully processed by checking it from your RingCentral online account.
Details
You can confirm if a refund has been successfully processed by checking it from your RingCentral Online account.

NOTE: You need to be an Account Administrator to perform this action.
 

Step 1:

Step 2:

Go to Admin Portal, and then click Billing.
 
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Step 3:

Click on Service Plan, and then click Billing History.
 
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Step 4:

If the refund was made for a recent transaction, you should be able to see it immediately when you click on Billing History

The Refund should have the following indicators: 
 
1. The Date when the Refund was made.
2. The Refund should have the same Reference # with the original transaction.
3. The Description should indicate that the entry is for a Refund
4. The Amount refunded in parenthesis.

To view older billing transactions or refund, click View Full Billing History.

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NOTE: The refunded amount will show on the credit card after 3-5 business days.  

 
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