02/16/19 00:51 AM  

Activate Unassigned User - Admin | RingCentral

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SummaryActivating a User Extension confirms the addition of that extension to your phone system. This is typically done right after adding a User extension or a Group.
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Enabling an Unassigned User Extension

The instructions below show how an Account administrator can enable an Unassigned User Extension on the account. This will allow Account Administrators to assign an extension to a User.

1. Log in to your RingCentral account as an administrator.

2. Click Users.

3. Click Unassigned Extensions, select the Name you want to activate.

4. Enter the required User Details:

• First Name
• Last Name
• Job Title
• Department
• Email Address
• Assigned Role
• Extension Number
• Direct Number
• Mobile Phone
• Contact Phone

5. Click Save.

6. Click OK on the confirmation window.

IMPORTANT: An Activation Email will be sent to the email address on file. The Activation Email will allow the User to create a Pin, Password and Security Question to activate the Extension.

Related Articles 

Activate User Extension - Admin
Reactivate a Disabled User Extension - Admin


See Also

Alphanumeric Password and PIN Overview 
Disabling/Enabling, Deleting Groups and Users 

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