Enabling an Unassigned User Extension
The instructions below show how an Account administrator can enable an Unassigned User Extension on the account. This will allow Account Administrators to assign an extension to a User.
1. Log in to your RingCentral account as an administrator.
2. Click Users.
3. Click Unassigned Extensions, select the Name you want to activate.
4. Enter the required User Details:
• First Name
• Last Name
• Job Title
• Email Address
• Assigned Role
• Extension Number
• Direct Number
• Mobile Phone
• Contact Phone
5. Click Save.
6. Click OK on the confirmation window.
IMPORTANT: An Activation Email will be sent to the email address on file. The Activation Email will allow the User to create a Pin, Password and Security Question to activate the Extension.
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