06/19/18 00:14 AM  

Assign a Phone number to a Desk phone | RingCentral Online Account

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SummaryOn the RingCentral Online Account, Administrators are able to assign new or existing numbers to the Phones on the account. Go to the Phones to edit or change the assigned number. This article shows how Account Administrators can change an existing number assigned to a user's Desk phone.
Details

 
Assign a Phone number to a Desk phone

 
1. Log in to your RingCentral Online Account as an Administrator.

 
2. Go to Phone System > Phones & Devices.

Phones and Devices

 
3. Select the Phone that you want to modify.

User-added image


4. Click Edit Number.

User-added image

 
5. You have 2 choices:

Assign a new numberSelect this option if you want to assign new phone number
Assign an existing number Select this option if you want to swap your number with another one in your account

 

Assign a new number



6. Select Replacing it with a new number.
Set the State/Province and Area Code on the filters provided, and then select your New Phone Number from the list of Available Numbers. Click Next.
 
Select Replacing it with a new number. Select the State then the Area Code. Select a Number, then click Next.


7. You have 2 choices: 
 
• Keep this number as an additional number
Select this option if you want to keep this number to use later. This number can be used when adding a new digital line to your account. Number will be kept as one of the account's company numbers and will incur charges + tax and fees. When you click Next, you will be asked to acknowledge the Order for the additional number (the number you are keeping). You will also see a pop-up window that will ask if you want to Update your Emergency Address. Click Yes if the device will be used in a different location. Click Save.

• Delete this number from my account
Select this option if you want to remove this number from your account. When you click Next, you will also see a pop-up window that will ask if you want to Update your Emergency Address. Click Yes if the device will be used in a different location. Click Save.
 
Select next action for the old number. Click Next.

 

Assign an existing number


 
6. Select Changing it to an existing number, and then select from the list of available numbers that can be assigned to the device Click Next.

Select Change, then select an existing Phone Number. Click Next.



7. You have 2 choices: 

• Keep this number as an additional number
If you would like to keep the current phone number, select this option. When you click Next, you will also see a pop-up window that will ask if you want to Update your Emergency Address. Click Yes if the device will be used in a different location. Click Save.


• Delete this number from my account
Select this option if you want to remove this number from your account. When you click Next, you will also see a pop-up window that will ask if you want to Update your Emergency Address. Click Yes if the device will be used in a different location. Click Save.


Select the next action for the old number, then click Next.
 


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