RingCentral Users can download voicemail and fax messages from the RingCentral Online Account. Before proceeding with the steps below, make sure that you are already logged in to your RingCentral Online account as an Administrator. See Logging in to your RingCentral Online Account
to know more.
Go to Admin Portal, and then click Users.
Click User List
Select the name of the User
that you wish to view and click on the value under Messages
Enter the User's password
You will be able to view the list of messages in the User's Inbox.
You can View
the Fax Message
, or Listen
to the Voicemail first before downloading. To download a message, simply click the Download
link, on the same line with the message that you have selected. NOTE:
You can only download one message at a time.