List of Tested Phones with RingCentral
first to know if your device can be set up with Assisted Provisioning. If the model of your Cisco phone is not on the list, then you may set it up via Manual Provisioning. Cisco 7940 & 7960 phones do not work
Manual Provisioning: Cisco Phones
IMPORTANT: If you are setting up your existing device (from another vendor), you must RESET your phone to factory settings before your proceed with the instructions below.
2. Get the SIP Settings from your RingCentral Online account
3. Access Phone's user web interface to enter SIP Settings. Refer to your phone's user guide or contact your phone's support hotline for specific instructions.NOTE:
Some RingCentral desk phone features will not work on manually provisioned phones. It may vary depending on your desk phone model.
Checking the Status of your Phone
To check if your Cisco phone is Online
after manual provisioning, go to Admin Portal > Phone System > Phones & Devices > User Phones
. Your phone is Online
when you see a Green Check
next to it.