05/08/17 21:19 PM  

Manual Provisioning for Cisco Phones

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SummaryHow do I provision my Cisco Desk phone or ATA?
Details

Please check the List of Tested Phones with RingCentral first to know if your device can be set up with Assisted Provisioning. If the model of your Cisco phone is not on the list, then you may set it up via Manual Provisioning.

NOTE: Cisco 7940 & 7960 phones do not work with RingCentral.

IMPORTANT: If you are setting up your existing device (from another vendor), you must RESET your phone to factory settings before your proceed with the instructions below.
 

Step 1: 

Step 2: 

Step 3: 

Cisco Phones: Old models

Step 1: 

Click Admin Login.

NOTE: You will be asked to enter the Admin username and password. The Default settings are: 
 
Username: admin
Password: admin

Step 2: 

Step 3: 

Go to Voice, and the click Provisioning. Set the following under Configuration Profile
Provision Enable: yes
Resync On Reset: no
Profile Rule: leave the field empty / blank.
 

Step 4: 

Scroll down at the bottom of the page, and then Submit All Changes.

User-added image

NOTE: Your phone might restart. Just follow Step 1 to 2, and then proceed to the step below:
 

Step 5: 

Go to Voice, and then configure the following settings under Ext 1
 
General
Line Enable: yes
 
SIP Settings
SIP Port: any number between 5060-5090.

Step 6: 

Scroll down and look for Proxy and Registration, and then configure the settings below, using the SIP information from your RingCentral account. 
 
Proxy and Registration
Proxy: sip.ringcentral.com
Outbound Proxy: enter the Outbound Proxy from your SIP information

Subscriber Information
Display Name: specify the name that will appear on your phone for identification
Password: enter the Password from your SIP information 
Auth ID: enter the Authorization ID from your SIP information 
User ID: enter the User Name from your SIP information. This is also the phone number that will be assigned to your phone.
Use Auth ID: yes

Step 7: 

Scroll down, and then click Submit All Changes

User-added image

NOTE: Your phone will reboot several times during the provisioning process. DO NOT manually turn off / DO NOT unplug your phone during this process. To know if your phone is Online after Manual Provisioning, go to Checking the Status of your Existing Device.

 

Cisco Phones: New models

Step 1: 

Click Admin Login.

NOTE: You will be asked to enter the Admin username and password. The Default settings are: 
 
Username: admin
Password: admin

Step 2: 

Step 3: 

Go to Voice, and the click Provisioning. Set the following under Configuration Profile
Provision Enable: yes
Resync On Reset: no
Profile Rule: leave the field empty / blank.
 

Step 4: 

Scroll down at the bottom of the page, and then Submit All Changes.

User-added image

NOTE: Your phone might restart. Just follow Step 1 to 2, and then proceed to the step below:
 

Step 5: 

Go to Voice, and then configure the following settings under Ext 1
 
General
Line Enable: yes
 
SIP Settings
SIP Port: any number between 5060-5090.

Step 6: 

Scroll down and look for Proxy and Registration, and then configure the settings below, using the SIP information from your RingCentral account. 
 
Proxy and Registration
Proxy: sip.ringcentral.com
Outbound Proxy: enter the Outbound Proxy from your SIP information

Subscriber Information
Display Name: specify the name that will appear on your phone for identification
Password: enter the Password from your SIP information 
Auth ID: enter the Authorization ID from your SIP information 
User ID: enter the User Name from your SIP information. This is also the phone number that will be assigned to your phone.
Use Auth ID: yes

Step 7: 

Scroll down, and then click Submit All Changes

User-added image

NOTE: Your phone will reboot several times during the provisioning process. DO NOT manually turn off / DO NOT unplug your phone during this process. To know if your phone is Online after Manual Provisioning, go to Checking the Status of your Existing Device.

 

Cisco Analog Telephone Adapter (SPA-2102 ATA)

Step 1: 

Click Admin Login.

NOTE: You will be asked to enter the Admin username and password. The Default settings are: 
 
Username: admin
Password: admin

User-added image
 

Step 2: 

Click Advanced.

User-added image
 

Step 3: 

Go to Voice, and the click Provisioning. Set the following under Configuration Profile
Provision Enable: yes
Resync On Reset: no
Profile Rule: leave the field empty / blank.
 
User-added image
 

Step 4: 

Scroll down at the bottom of the page, and then Submit All Changes.

User-added image

NOTE: Your phone might restart. Just follow Step 1 to 2, and then proceed to the step below:
 

Step 5: 

Go to Voice, and then configure the following settings under Ext 1
 
General
Line Enable: yes
 
SIP Settings
SIP Port: any number between 5060-5090.

User-added image
 

Step 6: 

Scroll down and look for Proxy and Registration, and then configure the settings below, using the SIP information from your RingCentral account. 
 
Proxy and Registration
Proxy: sip.ringcentral.com
Outbound Proxy: enter the Outbound Proxy from your SIP information

Subscriber Information
Display Name: specify the name that will appear on your phone for identification
Password: enter the Password from your SIP information 
Auth ID: enter the Authorization ID from your SIP information 
User ID: enter the User Name from your SIP information. This is also the phone number that will be assigned to your phone.
Use Auth ID: yes

Step 7: 

Scroll down, and then click Submit All Changes

User-added image

NOTE: Your phone will reboot several times during the provisioning process. DO NOT manually turn off / DO NOT unplug your phone during this process. To know if your phone is Online after Manual Provisioning, go to Checking the Status of your Existing Device.

 

Cisco Analog Telephone Adapter (SPA-122 ATA)

Step 1: 

Click Admin Login.

NOTE: You will be asked to enter the Admin username and password. The Default settings are: 
 
Username: admin
Password: admin
 

Step 2: 

Click Advanced.
 

Step 3: 

Go to Voice, and the click Provisioning. Set the following under Configuration Profile
Provision Enable: yes
Resync On Reset: no
Profile Rule: leave the field empty / blank.
 

Step 4: 

Scroll down at the bottom of the page, and then Submit All Changes.

NOTE: Your phone might restart. Just follow Step 1 to 2, and then proceed to the step below:
 

Step 5: 

Go to Voice, and then configure the following settings under Line 1
 
General
Line Enable: yes
 
SIP Settings
SIP Port: any number between 5060-5090.
 

Step 6: 

Scroll down and look for Proxy and Registration, and then configure the settings below, using the SIP information from your RingCentral account. 
 
Proxy and Registration
Proxy: sip.ringcentral.com
Outbound Proxy: enter the Outbound Proxy from your SIP information

Subscriber Information
Display Name: specify the name that will appear on your phone for identification
Password: enter the Password from your SIP information 
Auth ID: enter the Authorization ID from your SIP information 
User ID: enter the User Name from your SIP information. This is also the phone number that will be assigned to your phone.
Use Auth ID: yes
 

Step 7: 

Scroll down, and then click Submit All Changes

NOTE: Your phone will reboot several times during the provisioning process. DO NOT manually turn off / DO NOT unplug your phone during this process. To know if your phone is Online after Manual Provisioning, go to Checking the Status of your Existing Device.

 

Checking the Status of your Existing Device

To check if your existing device is Online after manual provisioning, go to Admin Portal > Phone System > Phones & Devices > User Phones. Your existing device is Online when you see a Green Check User-added image next to it. 

User-added image
Click here to view larger image on a new tab


 
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