06/18/18 20:54 PM  

Manual Provisioning: Cisco Phones

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SummaryCisco phones not sold by RingCentral may still work with manual (self) provisioning. To manually provision your existing device, you need to get the SIP Settings and enter them on your Phone's user web interface. To check if your Phone is eligible for Manual Provisioning go to:

List of Tested Phones with RingCentral first to know if your device can be set up with Assisted Provisioning. If the model of your Cisco phone is not on the list, then you may set it up via Manual Provisioning. Cisco 7940 & 7960 phones do not work with RingCentral.

Manual Provisioning: Cisco Phones

IMPORTANT: If you are setting up your existing device (from another vendor), you must RESET your phone to factory settings before your proceed with the instructions below.

1. Add a Local Phone Number and assign it to your existing cisco phone

2. Get the SIP Settings from your RingCentral Online account.

3. Access Phone's user web interface to enter SIP Settings.  Refer to your phone's user guide or contact your phone's support hotline for specific instructions.

NOTE: Some RingCentral desk phone features will not work on manually provisioned phones. It may vary depending on your desk phone model. 


Checking the Status of your Phone

To check if your Cisco phone is Online after manual provisioning, go to Admin Portal > Phone System > Phones & Devices > User Phones. Your phone is Online when you see a Green Check User-added image next to it. 

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