Setting Up Holiday Hours
Click Settings > Call Handling and Forwarding > Advanced
Click Add Rule
Set a name for the rule you are about to create.NOTE:
In this example, we have used July 4th Holiday as the Name rule.
Tick the Date and/or Time
check box and click Next
Select Specific Date Range
You will have a chance to review the Date and Time before clicking Next
. You can click the
to delete the entry. You can then re-enter the correct Date and Time, and then click Next
You will be able to see the Conditions Summary
where you can edit the Date and Time for the last time by clicking on
. Click Next
Select How to Handle Incoming Calls
Select Forward Calls
Click Screening, Greeting and Hold Music, and configure to your preferred settings.
Click Call Handling & Forwarding
, and configure to your preferred settings.
, and configure to your preferred settings. Click Done
Take Messages Only
This option sends callers directly to voicemail.
Select Take Messages Only
Click Voicemail Greeting
to configure what your callers will hear before they leave their voice message. You can keep the default settings, or you can customize by recording your greeting or uploading a pre-recorded audio file.
Click Message Recipient
to select the extension where the voicemail messages will be saved, and then click Done
Play Announcement Only
Play a pre-recorded announcement and end the call afterwards.
Select if you want to forward the call to a different phone number without having to go through your greeting settings. This option is good when you want the call to go directly to your personal voicemail when you don't pick-up. Enter the phone number on the field provided.