08/14/18 22:37 PM  

International SMS - Overview | RingCentral

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SummaryRingCentral International SMS allows Users to send/receive SMS to/from international numbers outside the company. International SMS The rates and usage information can be viewed by Administrators on the RingCentral Online account.
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International SMS - Overview


The RingCentral International SMS feature allows Users to send/receive SMS to/from international numbers outside the company.

NOTE: Each international SMS can have up to 160 characters per message.


Click on links below to learn more.

Availability 
Requirements
Supported Countries
Checking the International SMS Rates
Checking the International SMS Usage


Availability

● This feature is available to RingCentral Office Users in the US and Canada.

● Accessible through: RingCentral Phone App (for Desktop and Mobile), and RingCentral Integrations (Salesforce, Google, Outlook).

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Requirements

● International Calling must be enabled. For more information about International Calling, go to Setting up the International Calling Feature as an Administrator.

RingCentral Business SMS is required. For more information, go to RingCentral Business SMS / MMS Frequently Asked Questions.

When International Calling is enabled, the button to enable International SMS will be visible.

User-added image


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Supported Countries

Users may send/receive international SMS to/from the following countries: 

● Canada
● UK
● France
● Ireland
● Netherlands
● Belgium
● Austria
● Switzerland
● Sweden
● Portugal
● Czech Republic
● Hong Kong
● Australia
● Finland
● Taiwan
● Singapore
● Argentina
● Brazil
● Japan
● Germany
● China
● Russia



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Checking the International SMS Rates

Administrators can view the International SMS Rates in the Billing > International Calling section on the RingCentral Online account.

International Calling


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Checking the International SMS Usage

Administrators can view the usage in the Billing > Service Plan > Usage Info section on the RingCentral Online account.

Click log below International SMS Usage.

Billing > Service Plan > Usage Info


The SMS Log will be displayed with the following information.
 

SMS Log


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See Also

RingCentral Business SMS / MMS Frequently Asked Questions 
Sending Messages on your RingCentral Phone for Mobile 
Using the SMS / MMS feature of the RingCentral for Desktop 

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