04/20/18 00:30 AM  

International SMS | RingCentral

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SummaryRingCentral International SMS allows Users to send/receive SMS to/from international numbers outside the company. The rates and usage information can be viewed by Administrators on the RingCentral Online account.
Details
 

RingCentral International SMS

The RingCentral International SMS feature allows Users to send/receive SMS to/from international numbers outside the company.

NOTE: Each international SMS can have up to 160 characters per message.


Click on links below to learn more.

Availability 
Requirement
Limitations
Supported Countries
Checking the International SMS Rates
Checking the International SMS Usage


Availability

This feature is available to RingCentral Office Users in the US and Canada.

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Requirement

International Calling and SMS should be enabled for this feature to work. Administrators can enable this feature.


Limitations

1. International SMS is enabled by default. International SMS-only cannot be enabled nor disabled on its own. However, the feature can be disabled by turning off International Calling, which also disables the latter. Enabling or disabling International SMS-only will be available in the future release.

2. SMS Log download or search will be available in the future release.

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Supported Countries

Users may send/receive international SMS to/from the following countries: 

EUROPELATAMAPAC
Austria
Belgium
Czech Republic
Finland
France
Ireland
Netherlands
Portugal
Switzerland
Sweden
UK
Argentina
Brazil
Australia
Hong Kong
Japan
Singapore
Taiwan

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Checking the International SMS Rates

Administrators can view the International SMS Rates in the Billing > International Calling section on the RingCentral Online account.

International Calling

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Checking the International SMS Usage

Administrators can view the usage in the Billing > Service Plan > Usage Info section on the RingCentral Online account.

Click log below International SMS Usage.

Billing > Service Plan > Usage Info


The SMS Log will be displayed with the following information.

SMS Log

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See Also

RingCentral Business SMS / MMS Frequently Asked Questions 
Sending Messages on your RingCentral Phone for Mobile 
Using the SMS / MMS feature of the RingCentral for Desktop 

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