11/28/18 16:41 PM  

Password - Change/Reset password | RingCentral Online Account

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SummaryChanging your password can be done through your RingCentral online account. This article assumes that you are already able to login to your RingCentral online account but would like to change your password.
Details

How to change password for my RingCentral online account

  1. 1. Go to Settings > User Details.

user settings - user details
 
  1. 2. Under User Details, click Change Password under Password.
     
Change password
 
  1. 3. Enter your Current Password before changing the following:

Change Password

Enter the New Password and Confirm Password. Click Save.

new password and confirm password

NOTE: The new Password needs to follow the Password Criteria. This criteria makes the User's Password secure and less vulnerable to unauthorized access. The Password must meet the following criteria:

• One (1) letter
• One (1) number
• One (1) special character (!, @, #, $, %, ^, &, * , .) or One (1) uppercase letter
• At least eight (8) characters with a maximum of 32 characters.
• No repeating or sequential characters/numbers
 

Change PIN

The PIN is used to verify the User's identity when checking their voicemail from a phone or in the automated attendant when contacting Customer Care. The new PIN must meet the following criteria:

• At least 6 numbers
• Maximum of 10 numbers
• Numbers only
• Non-sequential and Non-repeating

Enter the New PIN and Confirm PIN. Click Save.
 

new pin and change pin fields
 

Change Security Question 

Click the drop-down list to select the Security Question and fill in the Answer field. Click Save.

change security question and answer
 

See Also: 

For Administrators:

For Users:

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