08/31/18 02:09 AM  

Fax- Setup User's Outbound Fax Settings | Admin | RingCentral

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SummaryAdministrators can access and configure the User's outbound fax settings from the RingCentral Online account. This section allows the administrators to control and manage the cover page information.

Setup Outbound Fax Settings

The Outbound Fax Settings page lets you change the information for your outbound fax. It lets you edit the cover page information, set up the outbound fax number, and manage the list of email addresses permitted to send faxes. 

Click on links below to learn more.

Accessing the Fax Settings page
Fax Settings - Sections 

Accessing the Fax Settings page

1. Log in to your RingCentral Account as Admin > Click Users > Select the name of the user or extension.

Select User

3. Click Outbound Calls/Faxes > Fax Settings.

fax settings


Fax Settings - Sections

Cover Page Info 
Fax Number
Cover Page
Faxes Sent Via Email


Cover Page Info

This section allows you to edit your cover page information.  A cover page should contain information about the sender of the fax, and this includes your company information as well. You can also select the outbound fax number which is synced with the fax number on the Outbound Caller ID panel. There are various styles of fax cover pages.  You can customize your cover page to suit your desired format by clicking on Cover Page.

cover page info


Fax Number

Clicking Edit under Fax Number allows you to set a another fax number to be shown on the Cover Page. Select a phone number you want to display as your Caller ID number for Fax Number.



Cover Page

Clicking Select under Cover Page allows you to select the Default Cover Page format. The cover page is used to identify who the fax is from and who the intended recipient of the fax is.

cover page options


Faxes Sent Via Email

This section also allows you to add emails that are permitted to send faxes. Type the email address you wish to add, then click Add.

NOTE: Clicking Save retains the changes you have made in the Fax Settings section - Cover Page Info, Default Cover Page, and Email Addresses permitted to send emails.

faxes sent via email


NOTE: The Outbound Fax Settings can also be configured using the RingCentral Phone for Mobile. You can access it by going to My Profile > Extension Settings > Outbound Fax Settings.

See Also

Fax Troubleshooting Checklist | RingCentral
Fax - Send fax through your RingCentral online account
Sending Fax Messages Using RingCentral Mobile App
Admin: Configure Outbound Fax Settings
Admin: Adding a trusted email to send faxes
Fax - Supported File Attachments for Faxes | RingCentral

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