08/17/18 02:18 AM  

Admin - Configure Fax Cover Page | RingCentral

« Go Back


SummaryAdministrators can access and configure the Fax Cover Page settings from the RingCentral Online account. This section allows the administrators to control and manage the cover page information.

Administrator - Configure Fax Cover Page

The Outbound Fax Settings page lets you change the information for your outbound fax. It lets you edit the cover page information, set up the outbound fax number, and manage the list of email addresses permitted to send faxes. 

NOTE: The Outbound Fax Settings can also be configured using the RingCentral Phone for Mobile. You can access it by going to My Profile > Extension Settings > Outbound Fax Settings.

Click on links below to learn more.

Accessing the Fax Settings page
Fax Settings - Sections

Accessing the Fax Settings page

1. Log in to your RingCentral Account

2. Click Users, then select the name of the user or extension.

Select User

3. Click Outbound Calls/Faxes, then click Fax Settings.

fax settings

Fax Settings - Sections

Cover Page Info
Cover Page
Faxes Sent Via Email

Cover Page Info

This section allows you to edit your cover page information.  A cover page should contain information about the sender of the fax, and this includes your company information as well. You can also select the outbound fax number which is synced with the fax number on the Outbound Caller ID panel. There are various styles of fax cover pages.  You can customize your cover page to suit your desired format by clicking on Cover Page.

cover page info

Cover Page

The cover page is used to identify who the fax is from and who the intended recipient of the fax is.

cover page options

Faxes Sent Via Email

This section also allows you to add emails that are permitted to send faxes.  Type the email address you wish to add, then click Add. Clicking Save retains the changes you have made in this section. 

faxes sent via email

NOTE: See Changing the Language Settings from English to a Local Language to learn how to set your preferred language on your RingCentral Online account.

See Also

Fax Troubleshooting Checklist | RingCentral
Fax - Send fax through your RingCentral online account
Sending Fax Messages Using RingCentral Mobile App
Admin: Configure Outbound Fax Settings
Admin: Adding a trusted email to send faxes
Fax - Supported File Attachments for Faxes | RingCentral

Was this information helpful?

Tell us why and what can we do to improve this information