10/10/17 23:07 PM  

Admin: Configure Fax Cover Page

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SummaryHow do I configure my outbound fax settings on my online account and mobile app?

Outbound Fax Settings is where you can change the information for your outbound fax. Here, you can edit the cover page information, set up the outbound fax number and email addresses permitted to send faxes.

NOTE: Outbound Fax Settings can also be configured using the RingCentral mobile app. The same options as the online account are available in this section. To access the Outbound Fax Settings screen, tap My Profile > Extension Settings > Outbound Fax Settings.

Before proceeding to steps below, make sure that you're currently logged in into your RingCentral Online Account as the Administrator. See Logging in to your RingCentral Online Account,to learn more.

Step 1:

Click Users and under the Users list select the name of the user or extension.

Select User

Step 2:

Select Outbound Calls / Faxes and click Fax Settings.

fax settings

Cover page info

This section allows you to edit your cover page information.  A cover page should contain information about the sender of the fax, and this includes your company information as well. You can also select the outbound fax number which is synced with the fax number on the Outbound Caller ID panel. There are various styles of fax cover pages.  You can customize your cover page to suit your desired format by clicking on Cover Page.

cover page info

Cover Page

The cover page is used to identify who the fax is from and who the intended recipient of the fax is.

cover page options

Faxes sent via email

This section also allows you to add emails that are permitted to send faxes.  Type the email address you wish to add, then click Add. Clicking Save retains the changes you have made in this section. 

faxes sent via email

To learn how to set your preferred language on your RingCentral online account, check:​
Changing the Language Settings from English to a Local Language


See Also:

RingCentral Fax Frequently Asked Questions
Sending Fax Messages Using RingCentral Online Account
Sending Fax Messages Using RingCentral Mobile App
Setting Up the Fax Cover Page on the RingCentral Online Account
Adding a Trusted Email Address to Send Faxes
Supported File Attachments for Faxes
Fax Troubleshooting Checklist

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