Phones & Numbers allow Users to view the phone numbers directly assigned to their extension; View their RingCentral Audio Conferencing details and invite participants via email, and configure their Presence and Intercom settings. Administrators can access a user's Phones & Numbers configuration and add direct numbers and phones for the user.
Log in to the RingCentral Online account.
Go to Users > User list.
Select the User you want to modify.
NOTE: Administrators may also select their own account from the list.
You may view and modify these settings under Phones & Numbers:
Shows the list of phone numbers that route directly to your extension.
Add Direct Number
Your activated desk phones or Softphone / RingCentral Phone will be displayed. If you would like to add more phones, contact your company Administrator to have them added to you.
This is where you can buy more phones or phone lines for the User. Administrators can add the User's existing phone or add a Softphone / RingCentral Phone. Clicking this Phone initiates the Buy Phone process, similar to the steps provided in Set up a RingCentral SIP Phone
Presence-capable phones have status indicator lights that let you see who is available, busy, or on hold. Click on this and it will allow you to configure another user's Presence configuration
, and decide who the user can monitor and how you want the user to handle the calls. For User steps go to User: Configure Presence Settings
Allows you to enable the Intercom feature
of another user; select a phone that can accept Intercom calls and select users permitted to make Intercom calls to the extension. For User steps go to User: Enable Intercom
Audio conferencing lets many people call in to the same line to be part of a discussion. This is your assigned Conferencing line. Start a meeting by using the Dial-In Number, then entering your Host Code. Other callers can use the Participants code to join your call. Or click Invite with Email to send them an email with the Dial-In details.
Additional Local/Regional Numbers
Click the Additional Numbers button to configure dial-in numbers and other conference configuration.
Host Code, Participants Code
Invite with Email
Click this button to send an email with conference dial-in details for your participants.