The following Tabs and Options are available on the Phones & Devices section of your RingCentral account:

Phones & Devices Tabs
Phones & Devices Options

Phones & Devices Tabs

1. User Phones

This tab shows all the Desk phones and RingCentral Phones assigned to Users in your RingCentral account. 

2. Common Area Phones

This tab shows the list of Common phones set up for the Hot Desking feature on your RingCentral account. A Common Phone is a shared phone in which Users can log-in with their credentials to start using it.

To know more about Common phones and RingCentral's Hot Desking feature, go to Hot Desking - Overview | RingCentral.

3. Paging Devices

This tab shows the list of Paging devices on your RingCentral account. A Paging Device is a wall-mounted speaker or amplifier that enables overhead paging.

For more information about RingCentral Paging, go to Paging - Overview | RingCentral.

4. Shared Lines

This tab shows the list of phones set up for RingCentral's Shared Lines feature. Shared Lines are groups of phones or devices, as on a sales floor or in a warehouse, that share one or more lines, such that calls to the shared line can be answered at any of the devices; the in-use status of that line is displayed on all the devices.

For more information about the Shared Line feature, go to Shared Lines - Overview | RingCentral.

5. Unassigned

This tab shows the list of unused phones in your account. An Unassigned phone is an IP phone in your account that is not yet activated or assigned to a user.

To know more about Unassigned phones, go to Phones and Devices - Adding an Unassigned Phone | RingCentral.

Phones & Devices Options

6. Search User Phones

This option allows you to filter and search for specific phones or Users.

7. Status

This option allows you to filter what shows on the list based on the phone's Status. 

• All
• Offline
• Order in Progress​​​​

8. Devices

This option allows you to filter what shows on the list based on the phone's Model or Type.

9. Sites

This option allows you to select all or select the site(s) with their corresponding list of phones per site.

10. Add Device

Click this button to add another Desk phone or RingCentral Phone.

11. Replace Devices

This option allows you to Replace a Desk phone or RingCentral Phone for a User in your account.