10/20/18 00:34 AM  

Fax - Print to Fax - RingCentral Internet Fax not showing on the list of available printers

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SummaryWhen you download and install the RingCentral Phone, it automatically installs the RingCentral Internet Fax driver which allows the use of RingCentral's Print-to-Fax option. Follow the steps below to resolve RingCentral Internet Fax is not showing on the list of available Printers when using the Print-to-Fax feature.
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Print to Fax - RingCentral Internet Fax not showing on the list of available printers



The solution is to install / reinstall the RingCentral Internet Fax driver. Follow the steps below: 
 
1. Launch the RingCentral Phone, and then click the Gear icon User-added image to open its settings. 

User-added image
 
2. Click the Messaging tab. Here, you can check if the RingCentral Internet Fax is installed. 

• If installed, click the Reinstall button to repair the installation.

RingCentral Phone - Messaging

• If not installed, click the Install button.

RIngCentral Phone - Install Fax

NOTE: Installing / reinstalling the RingCentral Internet Fax driver usually resolves the issue. If the above steps failed to resolve your issue, please Contact RingCentral Support for assistance. 

For more information on sending a fax via Print-to-Fax, go to Using the RingCentral desktop app's Print-to-Fax Function.
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